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- Tasks: Deliver excellent service and assist with food and beverage orders in a vibrant resort setting.
- Company: Join the dynamic team at Champneys, known for its exceptional hospitality.
- Benefits: Earn up to £12.21 per hour plus tips, with flexible hours.
- Why this job: Be part of a fun environment where you can enhance guest experiences and develop your skills.
- Qualifications: Passion for service and knowledge of food and beverage menus.
- Other info: Opportunity to work in a lively atmosphere with potential for career growth.
Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day. In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.
Some duties and responsibilities include:
- Ensuring the F&B area is well presented, inviting and to the standard our guests expect.
- Having a full and sound knowledge of dietary needs.
- Ensuring all literature available for our guests and having sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices.
- Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries.
- Taking reservations, orders, delivering ordered Food & Beverages.
- Maintaining a clean working and dining area and maintaining cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
- Preparing restaurant & bar areas for service in accordance with Company standards and procedures.
- Serving guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
- Rotating bar stocks and maintaining sales displays according to Company and hotel guidelines.
Salary: up to £12.21 per hour plus tips. Flexible hours.
Food & Beverage Assistant Resorts employer: CHAMPNEYS HENLOW LIMITED
Contact Detail:
CHAMPNEYS HENLOW LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant Resorts
✨Tip Number 1
Get to know the company! Research Champneys and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about what we do in the Food & Beverage department.
✨Tip Number 2
Practice your menu knowledge! Familiarise yourself with common dietary needs and calorific values. This will help you stand out when discussing how you can assist guests with their choices during the interview.
✨Tip Number 3
Show off your service skills! During any practical assessments or role plays, demonstrate your ability to upsell and provide excellent service. Remember, we want to see your passion for hospitality shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re proactive and serious about joining our team at Champneys.
We think you need these skills to ace Food & Beverage Assistant Resorts
Some tips for your application 🫡
Know Your Stuff: Make sure you have a solid understanding of the food and beverage menus. We want to see that you can confidently discuss menu items and dietary needs, so brush up on those details before applying!
Show Your Passion: In your application, let us know why you're passionate about food and beverage service. Share any experiences that highlight your enthusiasm for providing excellent customer service – we love to see that spark!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Food & Beverage Assistant role. We appreciate when candidates take the time to connect their background to what we do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at CHAMPNEYS HENLOW LIMITED
✨Know Your Menus Inside Out
Make sure you have a solid understanding of the food and beverage menus. Familiarise yourself with the ingredients, dietary needs, and calorific values. This will not only help you answer questions confidently but also show your passion for the role.
✨Showcase Your Customer Service Skills
During the interview, highlight your previous experience in providing excellent service. Share specific examples of how you've gone above and beyond for guests. Remember, being courteous and professional is key in this role!
✨Demonstrate Your Upselling Techniques
Be prepared to discuss how you would approach upselling in a friendly and effective manner. Think of examples where you've successfully encouraged customers to try additional items or specials, as this is a crucial part of driving sales.
✨Emphasise Cleanliness and Organisation
Talk about your commitment to maintaining a clean and inviting environment. Discuss any relevant experience you have in keeping work areas tidy and adhering to hygiene standards, as this is essential for ensuring guest satisfaction.
