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For Companies At a Glance
- Tasks: Deliver top-notch holistic treatments and exceed guest expectations daily.
- Company: Join Champneys, a leading brand in health and wellbeing.
- Benefits: Enjoy wellness incentives, discounted stays, and exclusive spa experiences.
- Why this job: Be part of a supportive team focused on personal growth and exceptional service.
- Qualifications: Must have Level 2 & 3 NVQ in Beauty Therapy and massage experience.
- Other info: Connect with the Champneys Family through in-house social media and events.
The predicted salary is between 24000 - 36000 £ per year.
Spa Therapist
Champneys Forest Mere
Contract: Part Time Salary: OTE £25,360
Part time 32 hours per week.
At Champneys, our passion is health and wellbeing, and our therapists are at the heart of that vision, we pride ourselves on our exceptional teams, therapists that are the best in the business.
As a Spa Therapist, some of your responsibilities will include:
- Provide a first-class service and deliver the highest standard of a range of therapeutic, holistic, wellbeing treatments including facials, massages and nail treatments.
- Maximise treatment and retail sales to ensure targets and KPIs are achieved.
- Deliver exceptional customer service which exceeds guest expectations.
At Champneys, we pride ourselves on developing from within, which is why we invest in our learning and development opportunities.
We invest from grass roots, demonstrated through our highly successful Champneys Apprenticeship scheme, through to our Spa Therapists, Senior Therapist, and our Premier Therapist Journey. Central to our ethos of continuous improvement is our team of dedicated in-house trainers. These experts are committed to guiding our therapists to unlock their full potential, providing support in refining skills, conducting consultations, offering homecare advice, and prioritizing self-care.
We require candidates to hold a Level 2 & 3 NVQ in Beauty Therapy or an equivalent qualification. Massage experience essential.
Why Champneys
Not only will you work in a great company you will also have access to the following:
- Generous points incentive system, rewarding you for your hard work.
- Learning & development aimed at job satisfaction and career advancement.
- Engaging & rewarding colleague events, with awards and acknowledgements for departmental and individual successes.
- Variation of treatments is so important to us, and we are proud of our average massage percentage is only 50% of overall treatments, we monitor this daily to give you a varied day.
- Out of the wide variety of beautiful spa treatments we offer, all but two are 50 minutes or longer, which enables you to really build a rapport with your client and not feel rushed between guests.
Some duties and responsibilities include:
- To provide ultimate client care to all of our guests, and give them an unforgettable and lasting treatment experience, maximising revenue opportunities in accordance with your targets and seek assistance if you need additional support or training.
- To provide professional advice to guests via talks and demonstrations, spa tours, and promotional events to promote available treatments, recommending suitable homecare advice for our guests to be able to continue their results at home.
- To carry out all spa treatments to the required standards ensuring the specific treatment time is adhered to, ensuring you keep up to date with developments relating to the product ranges and any new treatments.
- To follow Champneys protocols and training programs ensuring you are offering the best service to our guest and to attend training courses required for your therapist grade to be able to offer all treatment a spa therapist should be offering.
- To be responsible for your working areas and ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager on duty at any time of the day, adhering to Health and Safety regulations by using safe work practices.
- To liaise in a positive and constructive manner with the manager and receptionists on the day\’s scheduled treatments, any changes, additions, etc to meet the ever-changing needs of our guests. Flexibility and cooperation are required. This may also include shift changes.
Shift times are:
- Monday to Sunday
- 1000 – 1900
- 1100 – 2000
- Weekends are worked alternatively.
Competitive Salary, plus generous incentive & commission payments.
Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts
Spa Therapist employer: Champneys Forest Mere
Contact Detail:
Champneys Forest Mere Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with Champneys' values and mission. Understanding their commitment to health and wellbeing will help you align your personal philosophy with theirs, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Champneys. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Stay updated on the latest trends in beauty therapy and wellness treatments. Being knowledgeable about new techniques or products can set you apart from other candidates and show your passion for the industry.
✨Tip Number 4
Prepare to discuss your previous experiences in detail, especially any massage or beauty therapy roles. Highlight specific achievements or customer service successes that demonstrate your ability to meet targets and exceed guest expectations.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Spa Therapist position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Qualifications: Make sure to emphasise your Level 2 & 3 NVQ in Beauty Therapy or equivalent qualifications in your CV and cover letter. Mention any specific massage experience you have, as this is essential for the role.
Showcase Customer Service Skills: Since delivering exceptional customer service is a key responsibility, provide examples in your application of how you've exceeded guest expectations in previous roles. This could include specific situations where you went above and beyond.
Express Your Passion for Wellbeing: In your cover letter, convey your passion for health and wellbeing. Discuss why you want to work at Champneys and how you align with their vision. This personal touch can make your application stand out.
How to prepare for a job interview at Champneys Forest Mere
✨Showcase Your Skills
Make sure to highlight your qualifications, especially your Level 2 & 3 NVQ in Beauty Therapy. Be prepared to discuss your massage experience and any specific techniques you excel in, as this will demonstrate your expertise to the interviewers.
✨Emphasise Customer Service
Since delivering exceptional customer service is key at Champneys, think of examples from your past experiences where you went above and beyond for a client. This will show that you understand the importance of guest satisfaction in a spa environment.
✨Know the Brand
Familiarise yourself with Champneys' values and services. Understanding their commitment to health and wellbeing will help you align your answers with their vision during the interview, making you a more appealing candidate.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their training programmes or how they support therapists' growth. It shows your genuine interest in the role and the company.
