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- Tasks: Maximise spa revenues and ensure smooth operations while leading a passionate team.
- Company: Join Champneys, England's first Health Spa, dedicated to health and wellbeing since 1925.
- Benefits: Enjoy wellness incentives, discounts, complimentary spa days, and professional development opportunities.
- Why this job: Be an ambassador for health and beauty, making a real impact on guest experiences.
- Qualifications: NVQ Level 3 in Beauty Spa Management preferred but not essential; good education standard required.
- Other info: Dynamic environment with exceptional training journeys and career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Maximise revenues through effective booking and room utilisation in the spa. Deliver weekly revenue and payroll actuals vs forecast and budget. You will ensure the smooth running of the treatment department and provide effective professional management to your team with regards to training, standards and reaching sales targets. With guest satisfaction at the forefront of what we do, you will ensure guest schedules are suitable and extra care is taken when planning a guests stay. You will ensure your team are trained to the highest standard and are there to assist our guests with any needs they may have throughout their stay with us and ensure they leave wanting more! To have a thorough working knowledge of all products and treatments within the spa and oversee training matrixes.
Minimum NVQ Level 3 in Beauty Spa Management qualification desirable but not essential. Good overall standard of education.
We offer state of the art facilities within all of our resorts and hotels, boasting modern and stylish Spas. Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company you will also have access to the following:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required
- Other perks such as shopping discounts and financial support
- Motivating, rewarding and engaging colleague events
- Discounted stays for you, your friends and family at any of our properties
- Complimentary Spa Day on completion of your probationary period
- 50% discount on all Champneys products
- Great discounts on our partner products Elemis and Clarins
- Discounted membership to our exceptional health clubs
- Merlin Entertainments Attraction
- Introduce a friend incentive
- Long Service celebrations
- Free parking [Hotels and Resorts only]
- Professional Uniform
Spa Manager employer: Champneys Forest Mere
Contact Detail:
Champneys Forest Mere Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. Attend events, join online forums, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Spa Manager role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your previous work in spa management. Include details about how you maximised revenues and improved guest satisfaction. This will give potential employers a clear picture of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company inside out. Know their values, services, and any recent news. This will help you tailor your answers and show them you’re genuinely interested in being part of their team at Champneys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our Champneys family and contributing to our mission of health and wellbeing.
We think you need these skills to ace Spa Manager
Some tips for your application 🫡
Show Your Passion for Wellbeing: When writing your application, let your passion for health, beauty, and wellbeing shine through. We want to see how you connect with our philosophy and how you can contribute to making our guests feel happier and healthier.
Highlight Your Management Skills: Make sure to showcase your experience in managing teams and delivering results. We’re looking for someone who can effectively lead and train their team, so share examples of how you've done this in the past.
Be Detail-Oriented: Since guest satisfaction is key, pay attention to the details in your application. Mention how you’ve ensured smooth operations and guest experiences in previous roles, as this will resonate with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Champneys Forest Mere
✨Know Your Spa Inside Out
Before the interview, make sure you have a solid understanding of the spa's services, products, and treatments. Familiarise yourself with their unique offerings and how they align with guest satisfaction. This will show your genuine interest and help you discuss how you can contribute to maximising revenues.
✨Showcase Your Leadership Skills
As a Spa Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and achieving sales targets. Be ready to discuss your management style and how you plan to develop your team at the spa.
✨Prepare for Revenue Discussions
Since the role involves delivering weekly revenue and payroll actuals, brush up on your financial acumen. Be prepared to discuss how you would approach budgeting and forecasting, and share any relevant experiences where you've successfully maximised revenue in previous roles.
✨Emphasise Guest Experience
Guest satisfaction is key in this role. Think of specific instances where you've gone above and beyond to enhance a guest's experience. Be ready to share your ideas on how to ensure guests leave wanting more, as this aligns perfectly with the spa's philosophy.
