Housekeeping Supervisor

Overview

We're looking for a passionate and experienced Housekeeping Supervisor to support the smooth, efficient running of our housekeeping department.

In this hands-on management role, you'll ensure the highest standards of cleanliness and presentation across guest accommodation and public areas, while motivating and developing your team to deliver exceptional service every day.

Responsibilities

• Support the day-to-day operation of the housekeeping department, ensuring standards are consistently exceeded.
• Supervise and lead the housekeeping team, driving a culture of excellence and attention to detail.
• Inspect guest rooms and public areas to maintain impeccable standards.
• Ensure effective laundry operations and guest laundry services.
• Actively support and coach team members, identifying training needs and delivering on-the-job training.
• Assist with recruitment, onboarding and team performance management.
• Dutches for the Head of Housekeeping when required.
• Ensure maintenance issues are identified and reported promptly.
• Manage stock levels and support cost control within department budgets.
• Deliver exceptional guest service at every touchpoint.

Qualifications

• Previous experience in a housekeeping supervisory role (hospitality preferred).
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent attention to detail and high standards of cleanliness.
• A proactive and hands-on approach.
• Strong organisational and communication skills.
• Knowledge of health & safety and COSHH procedures.
• Experience of rota planning and/or workforce systems (desirable).
• Salary
• About Champneys

Champneys has been a pioneer in health, beauty and wellbeing since 1925.

As a family-owned business, we operate luxurious health spas, resorts and hotels across the UK, delivering exceptional experiences that help our guests feel their very best, inside and out.

We pride ourselves on high standards, a people-first culture and a commitment to continuous innovation in wellness.

We don’t just offer a job, we offer a career in a supportive, people-focused environment where your contribution truly matters.

You will have opportunities for ongoing training and development, and to work in a premium wellness brand with a collaborative and friendly team culture.

Benefits may include: health, wellness and wellbeing incentives, digital fitness programmes, nutrition guides, self-guided meditation, wellbeing podcasts, Champneys experiences, app for schedules and leave, employee assistance programme, shopping discounts, and more.

Other perks include discounted stays for you and your friends and family, a complimentary spa day on probation, product discounts, and discounts on partner products.

Note: This role may involve park/estate locations such as Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College.

#J-18808-Ljbffr