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- Tasks: Serve food and drinks, assist guests, and maintain a clean dining area.
- Company: Join Champneys, a leading wellbeing brand focused on health and happiness.
- Benefits: Enjoy health incentives, discounted stays, spa days, and exclusive product discounts.
- Why this job: Be part of a vibrant team that values service excellence and guest satisfaction.
- Qualifications: No specific experience required, just a passion for hospitality and customer service.
- Other info: Earn up to £11.44 per hour plus tips, with opportunities for growth.
Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.
In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.
Some duties and responsibilities include;
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Ensuring the F&B area is well presented, inviting and to the to the standard our guests expect
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Have a full and sound knowledge of dietary needs
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Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
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Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
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Taking reservations, orders, delivering ordered Food & Beverages
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Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
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Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
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Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
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Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.
Salary: up to £11.44 per hour plus service charge and gratuities, Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
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Health, Wellness and Wellbeing incentives
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Champneys experiences (such an overnight stay or an ultimate spa day experience)
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App technology for all our essential forms
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In house social media connecting our Champneys Family
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Motivating, rewarding and engaging colleague events
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Discounted stays for you, your friends and family at any of our Hotels or Resorts
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Complimentary Spa Day on completion of your probationary period
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50% discount on all Champneys products
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Great discounts on our partner products Elemis and Clarins
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Discounted membership to our exceptional health clubs
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Merlin Entertainments Attraction
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Introduce a friend incentive
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Long Service celebrations
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Free parking
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Professional Uniform
Food & Beverage Assistant Food & Beverage Assistant employer: Champneys Forest Mere
Contact Detail:
Champneys Forest Mere Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant Food & Beverage Assistant
✨Tip Number 1
Familiarize yourself with the menus and ingredients offered at Champneys. Knowing the details about dietary needs and calorific values will not only help you answer guest queries but also show your passion for providing excellent service.
✨Tip Number 2
Practice your upselling techniques! Being able to suggest additional items or specials can significantly drive sales in the F&B department, which is a key part of this role.
✨Tip Number 3
Demonstrate your professionalism and courtesy during any interactions, whether it's with guests or team members. This attitude is essential for creating a welcoming environment that aligns with Champneys' brand values.
✨Tip Number 4
Show your enthusiasm for health and wellness. Since Champneys is focused on wellbeing, expressing your interest in these areas can make you stand out as a candidate who truly embodies the brand's mission.
We think you need these skills to ace Food & Beverage Assistant Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Food & Beverage Assistant position. Understand the key responsibilities and skills required, such as knowledge of menus, dietary needs, and excellent customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in food and beverage service or hospitality. Mention specific examples where you provided excellent service or handled guest queries effectively.
Show Your Passion: Express your enthusiasm for the role and the company in your application. Share why you are passionate about food and beverage service and how you align with Champneys' vision of wellbeing.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the Food & Beverage Assistant role. Use keywords from the job description to demonstrate that you are a perfect fit for the position.
How to prepare for a job interview at Champneys Forest Mere
✨Know the Menus Inside Out
Make sure you have a thorough understanding of the food and beverage menus, including ingredients and dietary options. This knowledge will help you confidently answer any guest queries during the interview.
✨Show Your Passion for Service
Demonstrate your enthusiasm for providing excellent service. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Highlight Your Upselling Skills
Be prepared to discuss how you can drive sales within the F&B department. Think of specific strategies or techniques you've used in the past to upsell products effectively.
✨Emphasize Cleanliness and Hygiene
Discuss your commitment to maintaining a clean and safe working environment. Mention any relevant experience you have in keeping dining areas and cellar spaces hygienic and organized.
