At a Glance
- Tasks: Deliver top-notch spa treatments and create unforgettable experiences for clients.
- Company: Join Champneys, a leader in health and wellbeing with a passionate team.
- Benefits: Enjoy generous incentives, discounts, and wellness programmes to support your growth.
- Other info: Flexible shifts, engaging events, and a supportive community await you!
- Why this job: Make a real difference in clients' lives while advancing your career in a vibrant environment.
- Qualifications: NVQ Level 2 & 3 in Beauty Therapy and essential massage experience required.
The predicted salary is between 20000 - 25000 £ per year.
At Champneys, our passion is health and wellbeing, and our therapists are at the heart of that vision. We pride ourselves on our exceptional teams, with therapists that are the best in the business.
Responsibilities:
- Provide a first‑class service and deliver a high standard of a range of therapeutic, holistic, wellbeing treatments including facials, massages, and nail treatments.
- Maximise treatment and retail sales to ensure targets and KPIs are achieved.
- Deliver exceptional customer service that exceeds guest expectations.
- Provide ultimate client care and a memorable treatment experience, maximising revenue opportunities according to targets.
- Offer professional advice to guests through talks, demonstrations, spa tours, and promotional events, and recommend suitable home‑care advice.
- Carry out all spa treatments to required standards and adhere to specified treatment times, staying up‑to‑date with product ranges and new treatments.
- Follow Champneys protocols and training programmes, attending required training for your therapist grade.
- Maintain your working area and equipment, ensuring they are operational and clean; report defects promptly to maintenance or the manager on duty.
- Communicate constructively with the manager and receptionists regarding scheduled treatments, changes, or additions to meet guest needs; flexibility and cooperation are required, including shift changes where necessary.
Qualifications & Experience:
- Hold a Level 2 & 3 NVQ in Beauty Therapy or an equivalent qualification.
- Essential massage experience.
Shift Times:
Monday to Sunday 10:00 – 19:00, 11:00 – 20:00. Weekends are worked alternatively.
Benefits:
- Generous points incentive system, rewarding hard work.
- Learning & development aimed at job satisfaction and career advancement.
- Engaging and rewarding colleague events, with awards and acknowledgements for departmental and individual successes.
- Variation of treatments – averaging only 50 % of treatments as massages to provide a varied day.
- Most spa treatments are 50 minutes or longer, allowing meaningful rapport with clients without rushing.
- Health, Wellness and Wellbeing incentives.
- Digital fitness programmes.
- Nutrition guides and recipes.
- Self‑guided meditation.
- Champneys experiences, such as overnight stays or ultimate spa day experiences.
- App for all schedules, timesheets, annual leave, and other essential functions.
- In‑house social media connecting our Champneys family.
- Employee Assistance Programme, offering counselling sessions and legal advice if required, plus other perks such as shopping discounts and financial support.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends, and family at any of our properties.
- Complimentary Spa Day after completion of probationary period.
- 50 % discount on all Champneys products.
- Great discounts on partner products Elemis and Clarins.
- Discounted membership to exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking at selected locations.
Spa Therapist in Ashford employer: Champneys Eastwell Manor
At Champneys, we are dedicated to fostering a culture of health and wellbeing, making us an exceptional employer for Spa Therapists. Our commitment to employee growth is evident through our generous learning and development opportunities, alongside a rewarding points incentive system that recognises hard work. With a focus on meaningful client interactions and a supportive work environment, we offer unique benefits such as discounted stays, complimentary spa days, and engaging colleague events, ensuring that our team feels valued and motivated.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist in Ashford
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Champneys Eastwell Manor!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Champneys Eastwell Manor.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Champneys Eastwell Manor.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Champneys Eastwell Manor!
We think you need these skills to ace Spa Therapist in Ashford
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Champneys Eastwell Manor
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Champneys Eastwell Manor's Values
Before the interview, dig deep into Champneys Eastwell Manor's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
