At a Glance
- Tasks: Ensure guest rooms are immaculate and welcoming, creating a serene environment for relaxation.
- Company: Join the iconic Champneys wellness brand, known for luxury and attention to detail.
- Benefits: Enjoy competitive pay, wellness incentives, discounts, and complimentary spa experiences.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
- Why this job: Play a vital role in guest wellbeing while working in beautiful resort environments.
- Qualifications: Attention to detail, pride in work, and a commitment to high standards.
The predicted salary is between 12.71 - 12.71 £ per hour.
Up to £12.71 per hour plus service charge
Champneys Eastwell Manor
Contract: Part Time
Salary: Up to £12.71 per hour plus service charge
This role is 16 hours per week and includes weekends.
At Champneys, our guest bedrooms are sanctuaries of calm. Immaculately clean, beautifully prepared rooms are essential to helping guests relax, sleep well and fully engage in their wellbeing journey. As a Housekeeping Assistant, you play a vital role in delivering that experience. Your work ensures our bedrooms and guest areas are cared for with precision, discretion and pride, reflecting the luxury standards and attention to detail that Champneys is known for. This role is ideal for someone who enjoys working to high standards, takes pride in their work, and understands the importance of creating peaceful, welcoming spaces.
Your role will include:
- Servicing guest bedrooms and bathrooms to exceptional Champneys standards, ensuring cleanliness, presentation and comfort.
- Preparing rooms so they feel calm, inviting and ready for guests to relax from the moment they arrive.
- Maintaining tidy corridors and working areas, ensuring guest privacy and discretion at all times.
- Keeping housekeeping trolleys and stock rooms well organised and fully stocked.
- Reporting maintenance issues, damage or stock shortages promptly to the Housekeeping Supervisor.
- Working respectfully and quietly within guest accommodation, recognising that guests are here to rest and unwind.
- Responding politely and professionally to guest requests in line with company procedures.
- Supporting wider housekeeping and laundry duties when required.
- Attending team meetings and training, with a willingness to continually improve standards and skills.
Health, safety and professionalism:
- Following all health, safety and fire procedures at all times.
- Using cleaning products and equipment responsibly and in line with COSHH guidance.
- Maintaining high standards of personal presentation, punctuality and conduct.
- Working with discretion and confidentiality in all guest areas.
At Champneys, we know that the quality of our bedrooms shapes how guests feel throughout their stay. Our Housekeeping Assistants take pride in doing this work exceptionally well, and we value the care, consistency and attention to detail this role brings to the guest experience.
Why work at Champneys:
- Playing a vital role in guest wellbeing, creating peaceful, immaculate spaces where guests can truly switch off.
- Working to luxury standards, where attention to detail, pride and consistency matter.
- Being part of a supportive, respectful team, where your contribution is recognised and valued.
- Working within beautiful resort environments, designed around health, calm and comfort.
- Opportunities to learn and develop, with training in standards, safety and best practice.
- Belonging to a heritage wellness brand, where every role contributes meaningfully to the guest journey.
At Champneys, we understand that exceptional stays start with exceptional rooms, and our Housekeeping Assistants are key to making that happen. Being the iconic wellbeing brand that we are, you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company, you will also have access to the following:
- Health, Wellness and Wellbeing incentives.
- Digital fitness programmes.
- Nutrition guides and recipes.
- Self-Guided meditation.
- Champneys experiences (such as an overnight stay or an ultimate spa day experience).
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
- In-house social media connecting our Champneys Family.
- Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
- Motivating, rewarding and engaging colleague events.
- Discounted stays for you, your friends and family at any of our properties.
- Complimentary Spa Day on completion of your probationary period.
- 50% discount on all Champneys products.
- Great discounts on our partner products Elemis and Clarins.
- Discounted membership to our exceptional health clubs.
- Merlin Entertainments Attraction.
- Introduce a friend incentive.
- Long Service celebrations.
- Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].
Housekeeping Assistant in Ashford employer: Champneys Eastwell Manor
At Champneys Eastwell Manor, we pride ourselves on creating a supportive and respectful work environment where our Kitchen Porters are essential to maintaining the high standards of cleanliness and hygiene that define our luxury hospitality brand. With opportunities for personal growth and development, including pathways to culinary roles, employees enjoy a range of wellness benefits and discounts, all while contributing to a memorable dining experience in a serene, wellbeing-focused setting.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant in Ashford
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Champneys Eastwell Manor and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeping Assistant in Ashford
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Champneys Eastwell Manor that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Champneys Eastwell Manor.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Champneys Eastwell Manor get a sense of who you are beyond your experience!
How to prepare for a job interview at Champneys Eastwell Manor
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Champneys Eastwell Manor and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
