At a Glance
- Tasks: Process customer orders and support sales in a fast-paced environment.
- Company: Join ChampionX, now part of SLB, driving energy innovation globally.
- Benefits: Full training provided, with opportunities for growth and development.
- Other info: Dynamic role with a focus on safety and quality procedures.
- Why this job: Be part of a team making a real impact in energy innovation.
- Qualifications: Strong organisational skills and a positive, team-focused attitude.
The predicted salary is between 25000 - 32000 £ per year.
We are looking for a proactive and organised Internal Sales / Customer Service Rep to join our team in Aberdeen. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.
This is a full-time, office-based role supporting the day-to-day sales, order processing, and operational activities within a fast-paced environment. The successful candidate will play a key role in processing customer orders, coordinating with the plants, logistics and sales to ensure orders are processed efficiently. This role requires someone who can manage multiple priorities, communicate effectively across departments, and maintain a high level of accuracy and attention to detail.
Key Responsibilities- Process customer purchase orders accurately and efficiently
- Work closely with Supply Chain/Planners/Sales Team
- Manage Customer Orders through its lifecycle from input to invoicing
- Customer Returns / Credits / Debits
- Investigate and resolve invoice queries
- Coordination of customer owned stock tanks
- Attend daily meetings with manufacturing plants, cascading any order issues to Sales and/or the customers
- Providing any documents requested by the customer
- Participation in the company HSE initiatives including attendance of the monthly safety meeting, raising safety observations, and managing a personal safety plan
- Ensuring All Company Safety & Quality Procedures are followed
- General Administrative Duties such as filing, maintaining Customer Summary Sheets
- Any other duties as designated by Customer Services Supervisor
- Previous experience in internal sales, customer service, operations, logistics, or order processing preferred, however full training will be given
- Strong organisational skills with the ability to manage multiple tasks and priorities
- Excellent communication and customer service skills
- Strong attention to detail and problem-solving ability
- Experience in Excel, Word and other Office 365 software
- Positive, team-focused attitude with willingness to assist others when required
- ERP (SAP)
Internal Sales / Customer Service Representative I employer: ChampionX
ChampionX, now part of SLB, offers an exceptional work environment in Aberdeen, where employees are empowered to drive energy innovation for a sustainable future. With a strong focus on employee growth, comprehensive training, and a collaborative culture, we ensure that our team members thrive both personally and professionally. Join us to be part of a global technology leader committed to creating impactful solutions while enjoying a supportive workplace that values safety and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales / Customer Service Representative I
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the energy sector. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your communication skills! As an Internal Sales/Customer Service Rep, you'll need to convey information clearly and effectively. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at ChampionX and contributing to energy innovation.
We think you need these skills to ace Internal Sales / Customer Service Representative I
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous roles in internal sales or customer service, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your proactive attitude and how you can contribute to our team in Aberdeen. Keep it friendly and professional!
Showcase Your Communication Skills:Since this role involves a lot of coordination with different teams, make sure to highlight your communication skills in your application. Give examples of how you've effectively communicated in past roles, especially in fast-paced environments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at ChampionX
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Internal Sales / Customer Service Representative. Familiarise yourself with order processing, customer interactions, and how to manage multiple priorities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss how you've managed multiple tasks in previous jobs. Use specific examples to illustrate your ability to prioritise effectively and maintain accuracy under pressure. This will demonstrate that you can handle the fast-paced environment they’re looking for.
✨Communicate Clearly and Effectively
Effective communication is key in this position. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions asked and respond thoughtfully. This will show that you can communicate well across departments, which is crucial for coordinating with teams.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific challenges, such as resolving invoice queries or managing customer returns. Think of examples from your past experiences where you successfully solved problems. This will highlight your problem-solving abilities and attention to detail, both of which are essential for this role.
