At a Glance
- Tasks: Process customer orders and coordinate with teams in a fast-paced environment.
- Company: Join ChampionX, now part of SLB, driving energy innovation globally.
- Benefits: Full training provided, diverse workplace, and opportunities for growth.
- Other info: Dynamic role with a focus on teamwork and problem-solving.
- Why this job: Be part of a team making a real impact in energy innovation.
- Qualifications: Strong organisational skills and excellent communication abilities required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a proactive and organised Internal Sales / Customer Service Rep to join our team in Aberdeen. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.
This is a full-time, office-based role supporting the day-to-day sales, order processing, and operational activities within a fast-paced environment. The successful candidate will play a key role in processing customer orders, coordinating with the plants, logistics and sales to ensure orders are processed efficiently. This role requires someone who can manage multiple priorities, communicate effectively across departments, and maintain a high level of accuracy and attention to detail.
Key Responsibilities- Process customer purchase orders accurately and efficiently
- Work closely with Supply Chain/Planners/Sales Team
- Manage Customer Orders through its lifecycle from input to invoicing
- Customer Returns / Credits / Debits
- Investigate and resolve invoice queries
- Coordination of customer owned stock tanks
- Attend daily meetings with manufacturing plants, cascading any order issues to Sales and/or the customers
- Providing any documents requested by the customer
- Participation in the company HSE initiatives including attendance of the monthly safety meeting, raising safety observations, and managing a personal safety plan
- Ensuring All Company Safety & Quality Procedures are followed
- General Administrative Duties such as filing, maintaining Customer Summary Sheets
- Any other duties as designated by Customer Services Supervisor
- Previous experience in internal sales, customer service, operations, logistics, or order processing preferred, however full training will be given
- Strong organisational skills with the ability to manage multiple tasks and priorities
- Excellent communication and customer service skills
- Strong attention to detail and problem-solving ability
- Experience in Excel, Word and other Office 365 software
- Positive, team-focused attitude with willingness to assist others when required
- ERP (SAP)
Internal Sales / Customer Service Representative I in Aberdeen employer: ChampionX
ChampionX, now part of SLB, offers a dynamic work environment in Aberdeen where innovation meets opportunity. As an Internal Sales / Customer Service Representative, you will benefit from a supportive culture that prioritises employee growth and development, alongside a commitment to diversity and inclusion. With comprehensive training provided and a focus on teamwork, this role not only allows you to contribute to energy innovation but also ensures you thrive in your career within a global technology leader.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales / Customer Service Representative I in Aberdeen
✨Tip Number 1
Get to know the company! Research ChampionX and SLB, their values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As an Internal Sales/Customer Service Rep, you'll need to communicate effectively across departments. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks in the past. This will demonstrate your ability to handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and ready to take the next step in your career.
We think you need these skills to ace Internal Sales / Customer Service Representative I in Aberdeen
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in internal sales and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Show Off Your Communication Skills:Since this role involves a lot of coordination across departments, it’s crucial to demonstrate your excellent communication abilities. Use examples from your past experiences where you effectively communicated with teams or resolved customer queries.
Highlight Your Problem-Solving Skills:We love candidates who can think on their feet! Share specific instances where you’ve tackled challenges or resolved issues, especially in a fast-paced environment. This will show us that you’re ready to handle the demands of the job.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at ChampionX!
How to prepare for a job interview at ChampionX
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Internal Sales / Customer Service Representative. Familiarise yourself with order processing, customer communication, and how to manage multiple priorities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks. Be ready to discuss how you prioritised your workload and maintained accuracy under pressure. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Effectively
Effective communication is key in this position. Practice articulating your thoughts clearly and concisely. You might be asked about how you would handle customer queries or coordinate with different departments, so think of specific scenarios where you’ve successfully communicated across teams.
✨Emphasise Teamwork and Adaptability
ChampionX values a positive, team-focused attitude. Be prepared to share examples of how you've worked collaboratively in previous roles and how you adapt to changing situations. Highlighting your willingness to assist others will resonate well with the interviewers.
