Senior Product Designer in London

At Chambers and Partners, we are transforming how the legal profession understands and uses data. We are looking for a Senior Product Designer to join our data and analytics platform team. This role is perfect for someone who is passionate about creating intuitive and impactful products that help law firms unlock powerful insights, benchmark competitors, and discover new opportunities. In this position, you will take full ownership of the design process, from research and concept development to prototyping and final delivery. Your work will shape new product propositions and drive continuous improvements in user experience. You will be part of a collaborative cross‐functional team, working closely with product managers, engineers, analysts, and legal market experts to turn complex data into accessible and valuable tools. You will report directly to the Director of Product Design and join a growing team of designers who are committed to innovation and excellence across all of our digital products.

Main Duties and Responsibilities

• You will take on leading the mission of supporting legal CMOs and Business Development professionals in a user-centred way within our 'Improve' team. This team ensures firms can make use of the data Chambers collects when creating legal firm business and marketing strategies.
• You will collaborate closely with FE engineers to develop accessible, scalable and sustainable design solutions that balance innovation with feasibility.
• You will collaborate with data engineering and technical architects to investigate and include NLP and LLM inclusion in the data collection, analysis and storytelling process.
• You own the implementation and evolution of the brand within your products. You will define the visual language: typography, colour, iconography, components and patterns.
• Specifically to this area, you will collaborate with other designers in data products to define the Chambers approach to data visualisation for the legal sector.
• Finally, you will join in the support of the rest of the product design team in generating a cohesive experience for users across all products.
• Conduct user research when needed to generate qualitative insights and collaborate with our Product Data Analyst to integrate quantitative insights, together building a robust, evidence-based design approach.
• Drive design facilitation within your product area.
• Effectively communicate and collaborate with the team around you, working together towards a shared goal.
• Generate a sense of shared responsibility for the user.
• You will be comfortable with explaining design approach and rationale.
• Facilitating and aligning design ideation and prioritisation sessions with the team and stakeholders.
• Conducting wider organisational requirements gathering and other service design activities to ensure the products you create work with the wider organisation processes.
• Working with the wider product design team in contribution to increasing the maturity of the design practice.

Skills and Experience

• You have demonstrable experience of working in a product team and shipping interfaces with front end teams.
• You are happy to drive direction in the Improve product team when a user-centred approach is priority and will facilitate this through the team, including stakeholders, to drive consensus and execute delivery.
• You are a product thinker and can shift between thinking strategically to identifying short term wins when the opportunity arises.
• You take pride in your work to a detailed level.
• You are excited by problem solving and delivering clean practical interfaces.
• You are happy to have peers support you with critiquing to refine the outcomes.
• You are open to collaboration with non-designers, and willing to listen to others' views on design approach and solutions.
• You understand that the team will find it difficult to articulate exactly what their feedback is and guide them into a helpful place.
• You are self-aware and able to collaborate cross-functionally, functionally, across teams and departments, caring to build trust and long-lasting relationships.
• You are motivated by goals and outcomes, staying focused on the big picture while giving care to the details when necessary.
• You are motivated to develop yourself personally. You will work with your line manager to develop your career.
• You are able to manage your time and communicate your workload to your team within an environment that tries to be Agile.
• You will have a portfolio which visually shows your process and evidences the skills we are seeking.
• You understand B2B product, data and business strategy creation.
• You iterate quickly, you seek, uncover and utilise data and user research to ensure you're on the right path towards your goal.
• You are excited to elevate the practice of those around you and deliver high quality interfaces.
• You will be comfortable working independently in discovery and delivery.

Nice to have

• You are familiar with the legal industry.

Person Specification

• You have demonstrable experience of working in a product team and shipping interfaces with front end teams.
• You have a university degree in an area such as Product Design, Human Computer Interaction, Interaction design.
• You understand B2B product, data and business strategy creation.
• You are happy to drive direction in the Improve product team when a user centred approach is priority and will facilitate this through the team, including stakeholders, to drive consensus and execute delivery.
• You are a product thinker and can shift between thinking strategically to identifying short term wins when the opportunity arises.
• You take pride in your work to a detailed level.
• You are excited by problem solving and delivering clean practical interfaces.
• You are happy to have peers support you with critiquing to refine the outcomes.
• You are open to collaboration with non-designers, and willing to listen to others' views on design approach and solutions.
• You understand that the team will find it difficult to articulate exactly what their feedback is and guide them into a helpful place.
• You are self-aware and able to collaborate cross-functionally, functionally, across teams and departments, caring to build trust and long-lasting relationships.
• You are motivated by goals and outcomes, staying focused on the big picture while giving care to the details when necessary.
• You iterate quickly, you seek, uncover and utilise data and user research to ensure you're on the right path towards your goal.
• You are motivated to develop yourself personally. You will work with your line manager to develop your career.
• You are able to manage your time and communicate your workload to your team within an environment that tries to be Agile.
• You are excited to elevate the practice of those around you and deliver high quality interfaces.
• You will be comfortable working independently in discovery and delivery.
• You will have a portfolio which visually shows your process and evidences the skills we are seeking.

Applications Close Date

Equal Opportunity Statement

We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.