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- Tasks: Lead marketing automation strategy and execute impactful campaigns across the customer lifecycle.
- Company: Chambers, a forward-thinking company focused on collaboration and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact by driving revenue and retention through innovative marketing strategies.
- Qualifications: 5+ years in Marketing Operations, strong Salesforce and Pardot skills required.
- Other info: Inclusive workplace with support for diverse applicants and excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Chambers is seeking a detail-oriented Marketing Automation Manager to lead marketing automation strategy and execution across the customer lifecycle. Reporting to the Head of Marketing Operations, you will collaborate closely with Demand Generation, Sales, and Customer Success to deliver impactful programs that drive pipeline, revenue, and retention.
Equal Opportunity Statement
Applicants who identify as Disabled and/or Neurodiverse will be entitled to an interview if they meet the minimum criteria as specified in the Job Description, additionally we will offer reasonable adjustments to those who require them. Some examples of reasonable adjustments are extra time in assessments, video interviews to combat travel-based issues and advice on expected interview topics/questions.
Main Duties and Responsibilities
- Own and manage marketing automation workflows in Pardot/Salesforce, including email campaigns, nurture programs, and lead scoring.
- Develop segmented, timely communications that support the sales funnel and maximise customer retention.
- Ensure smooth campaign execution, accurate lead routing, and reliable data flow across marketing and sales systems.
- Partner with Sales and Customer Success to drive MQLs and SQLs for both new business and expansion opportunities.
- Produce regular Salesforce and Pardot reports, tracking campaign performance, conversion metrics, and marketing impact.
- Analyse performance data to identify optimisation opportunities and improve operational efficiency.
- Collaborate with the Salesforce Administrator to maintain and enhance CRM processes supporting marketing activity.
- Maintain documentation and uphold best practices for marketing operations, data governance, and process consistency.
- Manage and support the Email Marketing Specialists.
- Work with the Marketing Data & Insights Manager to enhance data hygiene, refine the ideal customer profile (ICP), and strengthen segmentation for more precise targeting.
- Partner with the Digital Marketing Manager to integrate automation tools with the website and digital channels.
Skills and Experience
- Strong understanding of Salesforce CRM for reporting, data management, and sales enablement.
- Hands-on experience with marketing automation platforms (ideally Pardot) to build, execute, and optimise campaigns.
- Ability to interpret data and translate insights into actionable improvements.
- Experience creating dynamic, multi-step nurture campaigns that drive engagement and conversion.
- Comfortable working with large datasets for segmentation, cleansing, and data quality improvement.
- Experience managing or mentoring team members is desirable.
Person Specification
- 5+ years’ experience in Marketing Operations or a related field.
- Excellent written and verbal communication skills with strong attention to detail.
- Proactive, solutions-focused mindset with a willingness to experiment and test new approaches (e.g. A/B testing).
- Strong understanding of Salesforce/Pardot and how data flows between marketing and sales systems.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong project management and cross-functional collaboration skills.
- Degree or relevant marketing qualification.
Marketing Automation Manager in London employer: Chambers & Partners
Contact Detail:
Chambers & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Automation Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the marketing world, especially those who work with automation tools like Pardot. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Salesforce and Pardot skills. Be ready to discuss how you've used these tools in past roles to drive results. We want to see your hands-on experience shine!
✨Tip Number 3
Showcase your data analysis skills! Bring examples of how you've interpreted performance data to optimise campaigns. This will demonstrate your ability to make data-driven decisions, which is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Marketing Automation Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Marketing Automation Manager role. Highlight your experience with Salesforce and Pardot, and show us how you've successfully managed marketing automation workflows in the past.
Show Off Your Data Skills: We love data-driven decision-making! Include examples of how you've analysed performance metrics and optimised campaigns. This will demonstrate your ability to translate insights into actionable improvements, which is key for this role.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your relevant experience and skills. Remember, attention to detail is crucial!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Chambers & Partners
✨Know Your Tools Inside Out
Make sure you’re well-versed in Salesforce and Pardot, as these are crucial for the role. Brush up on how to manage workflows, create email campaigns, and generate reports. Being able to discuss specific examples of how you've used these tools in past roles will show your expertise.
✨Showcase Your Data Skills
Prepare to talk about how you’ve analysed performance data in previous positions. Be ready to share examples of how you identified optimisation opportunities and improved campaign performance. This will demonstrate your ability to translate data into actionable insights.
✨Collaboration is Key
Since this role involves working closely with Sales and Customer Success, think of examples where you’ve successfully collaborated with other teams. Highlight how you’ve driven MQLs and SQLs through teamwork, as this will show you understand the importance of cross-functional collaboration.
✨Be Ready to Discuss Campaign Strategies
Prepare to discuss your experience with creating dynamic, multi-step nurture campaigns. Think about specific campaigns you’ve executed, the challenges you faced, and how you overcame them. This will help illustrate your proactive mindset and solutions-focused approach.
