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- Tasks: Manage customer accounts, handle queries, and support overdue payment collections.
- Company: Chambers and Partners, a diverse and inclusive workplace.
- Benefits: Permanent full-time role with opportunities for career development.
- Why this job: Join a collaborative team and enhance customer experiences while using your language skills.
- Qualifications: Fluent in Brazilian Portuguese with strong communication skills.
- Other info: Work in London or Birmingham with a focus on inclusivity and diversity.
The predicted salary is between 36000 - 60000 £ per year.
Chambers and Partners is looking for a fluent Brazilian Portuguese speaker with excellent communication skills and a collaborative approach to join our Credit Control team. In this role, you will manage a portfolio of customer accounts, handle queries, post cash, and support the collection of overdue payments—working closely with Finance, Sales, and Customer Success to ensure a positive client experience.
Please note that this role could be based in our London or Birmingham office.
Main Duties and Responsibilities:- Chasing a designated set of accounts/ledger via calls and emails
- Managing accounts receivable inbox and general client queries
- Enhancing customer experience by building and maintaining a strong relationship with the customers
- Liaise with the wider Finance team, Sales and Customer Success to ensure timely customer query resolution and facilitate collection of overdue debt
- Cash posting & reconciling complex customer accounts
- Weekly ledger meeting with Credit Control Lead
- Demonstrable experience in a customer-focused role (or similar)
- Portuguese speaker is mandatory
- Able to work independently
- Impeccable communication skills, with both colleagues and clients
- Confident in making phone calls and having difficult conversations
We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
Credit Controller - Brazilian Portuguese speaker in London employer: Chambers & Partners
Contact Detail:
Chambers & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Brazilian Portuguese speaker in London
✨Tip Number 1
Make sure to research Chambers and Partners thoroughly before your interview. Knowing their values, culture, and recent achievements will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role requires impeccable communication, try role-playing difficult conversations with a friend or family member. This will help you feel more confident when discussing sensitive topics during the interview.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the company culture and the Credit Control team. They might even give you tips that could help you stand out!
✨Tip Number 4
Apply through our website for the best chance of landing the job! It shows initiative and ensures your application goes directly to the right people. Plus, it’s a great way to demonstrate your enthusiasm for joining the team.
We think you need these skills to ace Credit Controller - Brazilian Portuguese speaker in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-focused roles, especially any relevant to credit control. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Credit Controller role and how your Brazilian Portuguese skills will benefit our team. Keep it engaging and personal—let us get to know you!
Show Off Your Communication Skills: Since this role involves liaising with various teams and clients, make sure your application reflects your impeccable communication skills. Whether it’s through your CV or cover letter, we want to see that you can convey information clearly and confidently.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Chambers & Partners
✨Know Your Numbers
Brush up on your financial terminology and be ready to discuss accounts receivable, cash posting, and debt collection. Understanding these concepts will show that you’re not just a fluent Portuguese speaker but also someone who knows the ins and outs of credit control.
✨Showcase Your Communication Skills
Since impeccable communication is key for this role, practice articulating your thoughts clearly in both English and Portuguese. Consider role-playing difficult conversations with a friend to build your confidence and ensure you can handle queries effectively.
✨Research the Company Culture
Familiarise yourself with Chambers and Partners' commitment to diversity and inclusion. Be prepared to discuss how you can contribute to a positive client experience and collaborate with teams like Finance and Sales, as this will demonstrate your alignment with their values.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could include inquiries about the team dynamics or how they measure success in the Credit Control department. Asking questions shows your genuine interest in the role and helps you assess if it’s the right fit for you.
