Key Account Manager - Germany

We are looking for a results-focused and tenacious individual with a passion for sales and account management to join our Core Account team on the newly-created role of Core Account Manager - Germany Lead. The ideal candidate will be bilingual in German and English, work well under pressure, be a problem-solver and be extremely comfortable communicating with clients, team members and management. As a member of our Core Account team with specific responsibility for our German clients, you will be responsible for an existing book of business comprising Germany’s leading law firms.

Main Duties and Responsibilities

• Leveraging Chambers’ position as the market leader, strengthen existing relationships and market engagement (Chambers submissions), retain current spend and generate new revenue from clients using multiple Chambers product offerings and work closely with the Chambers Research, Marketing and Customer Success teams.
• Travel to Germany every few months to meet clients and prospects face to face.
• Work with multiple stakeholders and meet frequent deadlines, ensuring excellent organisational and time-management skills.
• In future years, recruit and develop a German-speaking team to manage the increased business of Chambers in Germany.
• Contribute effectively within a high-performing team environment, whilst holding a full quota for your personal book of business.
• Work extremely closely with and have the full support of the Commercial Director.
• Operate flexibly from the Fleet Street office on Wednesdays and Thursdays, normally working from home the rest of the week, with optional office days via desk booking.

Why you should apply

• Full management of an existing book of business and the entire sales process.
• A higher than average earning potential with an uncapped commission structure.
• A huge opportunity to upsell existing accounts across our growing portfolio of products.
• Sole responsibility for the Germany jurisdiction, creating strong relationships with the ability to grow and manage a team in the future.
• Responsible for maintaining and increasing clients’ spend across Chambers portfolio.
• Offering multiple product options to prospective new business clients.

Additional Responsibilities

• Heavy account management.
• Relationship building.
• Market engagement.
• Researching, pitching and closing.
• Managing and upselling clients.
• Converting new business leads.

Skills and Experience

• Ability to own a sales cycle from start to finish.
• Contribute effectively within a team environment.
• Work collaboratively with both internal and external stakeholders.
• Proven pitching/presentation skills.
• Knowledge of legal markets advantageous.

Person Specification

• Ability and desire to succeed in a high-pressure environment.
• Proactive, a ‘go-getter’.
• Enjoyment of relationship building and account management.
• Enjoys working autonomously.

Equal Opportunity Statement

We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.