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- Tasks: Manage customer accounts, handle queries, and support overdue payment collections.
- Company: Join Chambers and Partners, a diverse and inclusive workplace.
- Benefits: Permanent full-time role with opportunities for career development.
- Why this job: Make a real impact while enhancing customer experiences in a collaborative team.
- Qualifications: Fluent in Brazilian Portuguese with strong communication skills.
- Other info: Flexible location options in London or Birmingham.
The predicted salary is between 36000 - 60000 £ per year.
Chambers and Partners is looking for a fluent Brazilian Portuguese speaker with excellent communication skills and a collaborative approach to join our Credit Control team. In this role, you will manage a portfolio of customer accounts, handle queries, post cash, and support the collection of overdue payments—working closely with Finance, Sales, and Customer Success to ensure a positive client experience. Please note that this role could be based in our London or Birmingham office.
Main Duties and Responsibilities:
- Chasing a designated set of accounts/ledger via calls and emails
- Managing accounts receivable inbox and general client queries
- Enhancing customer experience by building and maintaining a strong relationship with the customers
- Liaise with the wider Finance team, Sales and Customer Success to ensure timely customer query resolution and facilitate collection of overdue debt
- Cash posting & reconciling complex customer accounts
- Weekly ledger meeting with Credit Control Lead
Skills and Experience:
- Demonstrable experience in a customer-focused role (or similar)
- Portuguese speaker is mandatory
Person Specification:
- Able to work independently
- Impeccable communication skills, with both colleagues and clients
- Confident in making phone calls and having difficult conversations
Equal Opportunity Statement:
We are committed to fostering and promoting an inclusive professional environment for all of our employees, and we are proud to be an equal opportunity employer. Diversity and inclusion are integral values of Chambers and Partners and are key in our culture. We are committed to providing equal employment opportunities for all qualified individuals regardless of age, disability, race, sex, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. This commitment applies across all of our employment policies and practices, from recruiting and hiring to training and career development. We support our employees through our internal INSPIRE committee with Executive Sponsors, Chairs and Ambassadors throughout the business promoting knowledge and effecting change. As a Disability Confident employer, we will ensure that a fair number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
Credit Controller - Brazilian Portuguese speaker in City of London employer: Chambers & Partners
Contact Detail:
Chambers & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Brazilian Portuguese speaker in City of London
✨Tip Number 1
Get to know the company! Research Chambers and Partners, their values, and their culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role requires impeccable communication, try role-playing difficult conversations with a friend or family member. It’ll boost your confidence for those tricky calls.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join our team at Chambers and Partners.
We think you need these skills to ace Credit Controller - Brazilian Portuguese speaker in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-focused roles, especially any relevant to credit control. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Credit Controller role and how your Brazilian Portuguese skills will benefit our team.
Show Off Your Communication Skills: Since this role involves liaising with various teams and clients, make sure your application reflects your impeccable communication skills. We love candidates who can express themselves clearly and confidently!
Apply Through Our Website: For the best chance of success, apply directly through our website. If you encounter any issues, feel free to drop us an email with your CV and cover letter at recruitment@chambers.com.
How to prepare for a job interview at Chambers & Partners
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts and payments, so brush up on your financial terminology. Be ready to discuss how you've managed accounts in the past and any specific tools or software you've used.
✨Show Off Your Communication Skills
Since impeccable communication is key for this role, prepare examples of how you've successfully handled difficult conversations or resolved client queries. Practise speaking clearly and confidently, especially in Brazilian Portuguese.
✨Demonstrate Your Customer Focus
Think about times when you've gone above and beyond for a customer. Be prepared to share these stories during the interview to showcase your commitment to enhancing customer experience.
✨Research the Company Culture
Chambers and Partners values diversity and inclusion, so familiarise yourself with their culture and values. Be ready to discuss how you can contribute to a positive work environment and align with their mission.
