At a Glance
- Tasks: Coordinate partnerships, manage hubs, and support programme delivery for schools.
- Company: Challenge Partners collaborates with over 500 schools to enhance educational leadership and improvement.
- Benefits: Enjoy work-life balance, annual leave, health support, and training opportunities.
- Other info: Flexible roles in a supportive environment where your contributions truly matter.
- Why this job: Join a passionate team making a real impact in education while developing your skills.
- Qualifications: Strong organisational, communication, and problem-solving skills; passion for education is essential.
The predicted salary is between 30000 - 42000 £ per year.
Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally.
As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.
Job Purpose
The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team. Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement. This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators.
We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.
Key Responsibilities
- Programme and Network Delivery: Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities. Support the organisation and delivery of programme-specific and national events. Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed. Provide year-round support to local Hub Managers to ensure schools receive necessary support. Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities.
- Partner Relationship Management: Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value. Support the induction and onboarding of new schools to their hubs and the National Network of Excellence. Troubleshoot and respond to school or trust queries through internal customer care systems. Utilise and update our CRM system (Salesforce).
- Communications: Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly. Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.
- Recruitment and Retention: Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events. Provide updates on schools in your hub to inform retention campaigns. Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.
- Other Tasks: Perform other tasks as appropriate for the role.
Person Specification
- Excellent organisational skills, with the ability to manage your time effectively.
- Ability to balance competing priorities whilst working across multiple areas of work.
- Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.
- Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.
- High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage.
- Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability.
- A willingness to learn and give and receive feedback.
- A passion for education, and a desire to make a difference.
Benefits of working for Challenge Partners
- Work-life balance
- Annual leave
- Employer pension contributions
- Health and wellbeing support
- Training and development
- Family-friendly policies
- Connection and celebration
Partnership Coordinator in London employer: Challenge Partners
Challenge Partners is an exceptional employer that prioritises work-life balance and employee well-being, making it an ideal place for those passionate about education. With a strong focus on professional development, employees have access to training opportunities and family-friendly policies, fostering a supportive and collaborative work culture. Joining our central team as a Partnership Coordinator means contributing to meaningful programmes that directly impact schools and trusts across the nation, all while being part of a dynamic and dedicated organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Partnership Coordinator in London
✨Tip Number 1
Familiarise yourself with Challenge Partners' programmes and networks. Understanding their offerings will help you engage effectively with school and trust leaders, showcasing your knowledge during conversations.
✨Tip Number 2
Network with current or former employees of Challenge Partners. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule for a programme or event. This will show your proactive approach and ability to manage multiple tasks effectively.
✨Tip Number 4
Highlight your problem-solving abilities by preparing examples of how you've successfully resolved issues in previous roles. This aligns well with the solutions-focused approach they value.
We think you need these skills to ace Partnership Coordinator in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Partnership Coordinator role. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for education and your commitment to partnership management. Use specific examples from your past experiences to demonstrate your organisational skills and ability to manage relationships effectively.
Highlight Relevant Experience:In your CV, emphasise any previous roles or experiences that relate to programme delivery, relationship management, or event organisation. Be sure to include any experience with CRM systems like Salesforce, as this is mentioned in the job description.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your writing is clear and professional. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Challenge Partners
✨Showcase Your Relationship Management Skills
Since the role requires excellent relationship management, be prepared to discuss your previous experiences in building and maintaining professional relationships. Share specific examples of how you've successfully navigated challenges with stakeholders.
✨Demonstrate Organisational Abilities
Highlight your organisational skills by discussing how you manage multiple priorities. You could mention tools or methods you use to stay organised, especially when coordinating events or programmes.
✨Communicate Clearly and Professionally
As communication is key in this role, practice articulating your thoughts clearly. Be ready to answer questions about how you handle queries from partners and how you ensure effective communication within teams.
✨Express Your Passion for Education
Challenge Partners is focused on improving education. Make sure to convey your passion for education and your desire to make a difference. Share any relevant experiences that demonstrate your commitment to educational improvement.
