At a Glance
- Tasks: Assist in managing Conference and Banqueting operations for exceptional guest experiences.
- Company: Join Hilton, a leader in the hospitality industry with a culture of inclusiveness.
- Benefits: Competitive salary, free meals, career growth, and discounts on travel and dining.
- Other info: Enjoy 28 days holiday, modern team areas, and opportunities for personal development.
- Why this job: Make a real impact in hospitality while developing your skills in a dynamic environment.
- Qualifications: Experience in hotel or events management and strong leadership skills.
The predicted salary is between 25000 - 27000 € per year.
EOE/AA/Disabled/Veterans
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always bring all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
- Annual salary ranging from £25,000 - £27,000 plus service charge
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programs are designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programs
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Free Parking (depending on availability)
- Guest Experience Day after successfully passing probation
- Modern and inclusive Team Member’s areas
An Assistant Conference and Banquet Manager is responsible for assisting with managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimizing sales and ensuring targets are met.
What will I be doing?
As an Assistant Conference and Banquet Manager, you are responsible for assisting with managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. You will also be required to optimize sales and provide leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Assist in managing all Conference and Banqueting operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Aware of trends and propose ideas to build the range and quality of Conference and Banquet
- Optimise sales and contain costs, identifying any areas for action
- Set achievable budgets and other short- and long-term functional goals
- Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development
- Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
- Ensure staffing levels cover business demands
- Ensure that training is carried out on an ongoing basis
- Ensure communication meetings are conducted and post-meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Recruit, manage, train and develop the Front Office team
- Assist other departments wherever necessary
What are we looking for?
An Assistant Conference and Banquet Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong knowledge of the hotel/leisure/service sector
- Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty
- Exceptional communication skills
- Exceptional leadership skills to create a winning team
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Conference and Banquet Operations experience in a managerial position in a hotel/Events Centre or similar
Want to know more about this job? Contact Joseph directly in our Recruitment Team on Joseph.Rapheal@Hilton.com
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership Now. The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
Assistant Conference and Banquet Manager in Manchester employer: Challenge Page
At Hilton, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our team members to thrive. As an Assistant Conference and Banquet Manager, you will benefit from comprehensive training, personal development programmes, and a supportive environment that encourages career growth. With competitive salaries, generous holiday allowances, and unique perks like discounted travel and dining, Hilton is dedicated to ensuring that every employee feels valued and inspired to make a difference in the world of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Conference and Banquet Manager in Manchester
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality enthusiasts, and don’t be shy about introducing yourself to potential employers. Remember, it’s all about who you know!
✨Tip Number 2
Show off your personality in interviews! Be genuine and let your passion for hospitality shine through. Employers want to see the real you, so don’t hold back on sharing your experiences and ideas.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for Assistant Conference and Banquet Managers and practice your responses. This will help you feel more confident and ready to impress.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources to help you along the way. Let’s get you that dream job!
We think you need these skills to ace Assistant Conference and Banquet Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm and commitment to creating memorable guest experiences. We want to see how you embody our spirit of warmth and inclusiveness.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Conference and Banquet Manager role. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We value clarity, so make it easy for us to see why you’d be a great fit for our team without wading through unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Hilton!
How to prepare for a job interview at Challenge Page
✨Know Your Stuff
Make sure you brush up on your knowledge of the hotel and leisure sector, especially around Conference and Banquet operations. Familiarise yourself with the latest trends and best practices in hospitality to show that you're not just a candidate, but a passionate professional ready to contribute.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated your team or improved performance. This role is all about leadership, so demonstrating your ability to create a winning team will set you apart.
✨Customer Service is Key
Be ready to discuss how you ensure exceptional customer service. Share stories that highlight your commitment to guest satisfaction and how you've handled challenges in the past. Remember, this role is about creating memorable experiences for guests!
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might want to ask about their approach to staff training or how they measure guest satisfaction—anything that reflects your enthusiasm for the position.
