At a Glance
- Tasks: Supervise front office operations and create memorable guest experiences.
- Company: Join Hilton, a global leader in hospitality with a positive culture.
- Benefits: Earn £11.50/hour, enjoy free meals, and access amazing discounts.
- Other info: 28 days holiday, increasing to 33, plus a chance to make a difference.
- Why this job: Kickstart your career in hospitality with growth opportunities and supportive training.
- Qualifications: Experience in customer service and team leadership is a plus.
The predicted salary is between 24000 - 25000 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Hourly Rate of £11.50 per hour
- Smart uniform provided
- Free and healthy meals when on duty
- Grow your Career; your next position could be as a Reception Manager
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
You will join the Front Office team, working in the Reception area of the hotel. You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues. Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem-solving skills? Then this is the job for you!
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership. Maybe it’s all the little things we do to show we care. From thoughtful touches and friendly service to our warm chocolate chip cookie welcome, we are here to make your stay as comfortable as possible right from the start.
Reception Supervisor in London employer: Challenge Page
At Hilton, we pride ourselves on fostering a vibrant work culture that champions inclusiveness and positivity, making every day an opportunity for growth and connection. As a Reception Supervisor, you will benefit from comprehensive training, career development programmes, and a range of rewards including competitive pay, generous holiday allowances, and exclusive team member discounts. Join us in creating memorable experiences for our guests while enjoying the unique advantages of working in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. You never know who might have a lead on a Reception Supervisor role or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with a friend can help you nail those tricky questions. Focus on showcasing your passion for customer service and your leadership experience.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you go for interviews or networking events.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Reception Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your customer service skills and how you’ve made guests feel special. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences.
Tailor Your Application:Make sure to customise your CV and cover letter for the Reception Supervisor role. Highlight relevant experience and skills that match the job description. We appreciate when applicants take the time to connect their background with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications and enthusiasm without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details directly. Plus, it shows you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Challenge Page
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of the hospitality industry. Understand the core values of the company and be ready to discuss how you can embody their spirit of inclusiveness and positivity in your role as a Reception Supervisor.
✨Show Off Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled guest complaints. Highlight your coaching and problem-solving skills, as these are crucial for the position. Be ready to explain how you can create memorable experiences for guests and colleagues alike.
✨Dress to Impress
First impressions matter! Make sure you wear smart attire that reflects the professional image of the hotel. A polished look will show that you take the opportunity seriously and are ready to represent the brand well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training programmes, and growth opportunities. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
