HR Director in London

NOW IS AN EXCITING TIME TO JOIN THE TEAM AT LONDON HILTON ON PARK LANE. Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer, including theatres, Royal Parks and world-famous landmarks. Find us overlooking Hyde Park, and half a mile from Green Park and Buckingham Palace, and only one tube stop from Big Ben and the London Eye. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury.

With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all. The 28th floor restaurant, Galvin at Windows, offers fine dining and stunning panoramic views spanning London and beyond. On the same floor, 10° Sky Bar serves expertly crafted mixology. The ground level is currently home to Podium Restaurant and Bar, where breakfast, lunch, dinner and award-winning afternoon tea is served. 2023 is also the hotel’s 60th anniversary year and will see further exciting renovations.

Here at London Hilton on Park Lane, we create heartfelt experiences for all our Guests and meaningful opportunities for all our Team Members. This has led to Hilton being consistently recognised as “Great Places to Work.” This is not just a job. We offer you an exceptional career alongside a path to self-discovery and growth.

A WORLD OF REWARDS

• Competitive salary plus annual bonus structure
• Family – Our hotels offer a genuine team environment with a family culture everywhere you turn
• Travel benefit - Up to 30 nights per year at discounted staff rates and up to 30 nights for your family and friends on special discounted rates
• 50% off Food and Drink in Hilton Hotels around the world
• Development & growth – Hilton have numerous learning & development opportunities for all
• Flexibility – As part of our commitment to our team’s work life balance, we are open to flexibility depending on your needs
• Team Celebrations – Regularly our teams get together to party and celebrate the amazing work we do
• On shift – complimentary meals on duty and suits dry cleaned
• Holiday – 28 days including bank holidays (increasing yearly to up to 33 days)
• Variety – no two days will look the same for our team.

As an HR specialist, you will be front and centre of the hotel’s cultural identity by coaching, supporting and influencing the leadership team. You will model compassion, fairness and humanity and you be at the forefront of creating a culture of trust that enables team members to speak up, feel safe, and advocate for others. You will have the courage to challenge and influence the people agenda on property in conjunction with the business objectives and you will take a visible lead in progressing difficult situations.

You will work closely with our UK&I HRBP Field Business Partners, Talent Acquisition, Employee Relations, Learning and Talent Development and HR Analytics support functions to drive through the UK&I People Strategy.

What will I be doing?

• Be a driving force as part of the senior leadership team, using HR strategy and analytics to support business objectives and the hotel meets its financial, guest and people objectives.
• Be not only a custodian of employee experience and partner with the Leadership team to positively impact engagement and retention rates but a change agent in this challenging environment.
• Coaching and develop senior and operational leaders to be a great boss in the self-sufficient performance management of their teams.
• Driving the delivery of a first-class HR service and ensure operational leaders are maintaining their responsibilities in line with the service level agreements with the HR Shared Service Teams; Talent Acquisition, HR Analytics and Employee Relations.
• Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands.
• Take ownership for local attraction initiatives/projects, local intern/apprentice/work-experience placements and In-to-Work partnerships whilst supporting in the delivery and coordination of UK&I wide talent acquisition events/partnerships.
• Drive the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise.
• Champion, implement and maintain an effective communication strategy for employees.
• Drive the employee lifecycle including the attraction and recruitment experience, on-boarding journey, appreciation, recognition and career journey creating an environment where everyone wants to join and no one wants to leave.
• Foster a culture that encourages team members to work towards their personal development goals.
• Responsibility for leading the Learning and Development agenda with the support of the Training Manager.

What are we looking for?

• HR Generalist background, with proven business partnering experience in a similar role.
• Strong influencing and communication skills, with the courage to challenge senior stakeholders.
• Agile and driven to deliver in a fast-paced environment.
• Ability to show compassion, fairness and drive a culture of engagement and wellbeing for all team members whilst meeting business objectives.
• CIPD qualified is highly desirable.
• Previous experience in hospitality preferred but experience in travel or retail would be considered.

Want to know more about this job? Contact Martina directly in our Recruitment Team on Martina.Deiana@Hilton.com

WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership Now The most recognised name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.