At a Glance
- Tasks: Convert enquiries into bookings and build strong customer relationships.
- Company: Join the Hilton London Metropole, a newly refurbished leading conference hotel.
- Benefits: Earn £23,000 plus incentives, enjoy free meals, and access career growth opportunities.
- Other info: Full-time role with 28 days holiday, modern team areas, and great discounts.
- Why this job: Be part of an exciting team in a vibrant hospitality environment.
- Qualifications: Strong organisational skills, positive attitude, and excellent communication abilities.
The predicted salary is between 23000 - 23000 € per year.
NOW IS AN EXCITING MOMENT TO JOIN THE TEAM AT THE HILTON LONDON METROPOLE. The hotel has just finished a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space, setting us well on our way to becoming Europe's Leading Conference & Events Hotel! Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.
A WORLD OF REWARDS
- Salary of £23,000 per year + incentives
- Free, healthy and high quality meals when on duty
- Grow your Career your next position could be as a Senior Group Conference and Events Sales Executive or Manager
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Discounted car park
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Modern and inclusive Team Member’s areas
This is a full time role, 39h per week - Monday to Friday – shifts could be between 0800-18:00
What will I be doing? You will:
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Seek opportunities to increase sales and conversions within the Team
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all group bookings.
- Participate in hotel promotional activities
What are we looking for?
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
Hospitality Integrity Leadership Teamwork Ownership
Now the most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
Groups Sales Executive in London employer: Challenge Page
Hilton London Metropole is an exceptional employer, offering a vibrant work culture that thrives on teamwork and integrity. With a focus on personal development and career growth, employees benefit from comprehensive training programmes and opportunities to advance within the company. Located in the heart of London, the hotel provides a modern and inclusive environment, alongside attractive perks such as discounted travel, health cover, and generous holiday allowances, making it a rewarding place to build a meaningful career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Groups Sales Executive in London
✨Tip Number 1
Get to know the Hilton London Metropole inside out! Familiarise yourself with their recent refurbishments and unique offerings. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or engage with their social media. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for your interview by practising common questions related to sales and customer service. Think about how you can demonstrate your organisational skills and positive attitude through real-life examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Hilton family right from the start!
We think you need these skills to ace Groups Sales Executive in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the hospitality industry shine through! We want to see that you’re excited about joining our team at Hilton London Metropole and contributing to our journey as Europe's Leading Conference & Events Hotel.
Tailor Your CV:Make sure your CV is tailored to the Groups Sales Executive role. Highlight your relevant experience, especially in sales and customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing hotel while you’re there!
How to prepare for a job interview at Challenge Page
✨Know Your Stuff
Before the interview, make sure you research Hilton London Metropole thoroughly. Familiarise yourself with their recent refurbishment and the unique features of the hotel. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Sales Skills
As a Groups Sales Executive, you'll need to demonstrate your ability to convert enquiries into bookings. Prepare specific examples from your past experiences where you've successfully increased sales or built strong customer relationships. Use metrics if possible to quantify your success!
✨Practice Your Communication
Since a confident telephone manner is crucial for this role, practice your communication skills before the interview. You could even do mock calls with a friend to get comfortable discussing hotel services and upselling techniques. Remember, clarity and enthusiasm are key!
✨Dress to Impress
First impressions matter, especially in hospitality. Ensure you present yourself well by dressing smartly and maintaining excellent grooming standards. This reflects your commitment to the high level of customer service that Hilton prides itself on.