At a Glance
- Tasks: Manage food and beverage operations, ensuring exceptional guest experiences and team development.
- Company: Join the iconic DoubleTree Docklands, blending heritage with modern hospitality.
- Benefits: Enjoy competitive salary, free meals, career growth, and exclusive discounts.
- Other info: Dynamic workplace with opportunities for personal and professional development.
- Why this job: Make a real impact in a vibrant hospitality environment while developing your career.
- Qualifications: Experience in food and beverage management and a passion for guest service.
The predicted salary is between 45000 - 45000 € per year.
Salary up to £45,000/year + Bonus. The DoubleTree Docklands is located in a 17th-century building that once housed London's last dry shipbuilding dock. With this unique mixture of old heritage and modern service, this 378 room hotel offers an exceptional family-like experience for its guests and employees. With the Jubilee and Overground-connected bus route C10 in the front, and a free ferry service to Canary Wharf, the property can be reached easily from both the north and south half of London. With its various set of outlets and diversified range of guests, the DT Docklands offers an excellent opportunity for every team member from entry to a higher level to start or build an outstanding career in the field of hospitality.
A WORLD OF REWARDS
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Modern and inclusive Team Member’s areas
What will I be doing?
As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all Food and Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train and develop the Food and Beverage team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Carry out annual and mid-year appraisals with Managers under your responsibility
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
- Management and/or supervisory Food and Beverage experience
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree in relevant area
- Passion for delivering exceptional levels of guest service
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
Hospitality Integrity Leadership Teamwork Ownership. Now maybe it’s all the little things we do to show we care. From thoughtful touches and friendly service to our warm chocolate chip cookie welcome, we are here to make your stay as comfortable as possible right from the start.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
EOE/AA/Disabled/Veterans
Food and Beverage Manager in London employer: Challenge Page
At DoubleTree Docklands, we pride ourselves on being an exceptional employer, offering a unique blend of heritage and modern hospitality in a supportive, family-like environment. With comprehensive personal development programmes, generous holiday allowances, and a commitment to corporate responsibility, we empower our team members to grow their careers while enjoying a range of benefits including discounted travel and high street discounts. Join us to be part of a dynamic team that values integrity, teamwork, and outstanding guest service.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meet-ups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share your experiences and how you’ve made a difference in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Research the company! Before any interview, dive into what makes the DoubleTree Docklands special. Knowing their values and what they stand for will help you tailor your answers and show you’re genuinely interested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Food and Beverage Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for food and beverage shine through! We want to see how much you care about delivering exceptional guest experiences, so share any relevant stories or experiences that highlight your enthusiasm.
Tailor Your CV:Make sure your CV is tailored to the Food and Beverage Manager role. Highlight your management experience and any specific achievements in previous roles that align with what we’re looking for. This will help us see how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at the DoubleTree Docklands!
How to prepare for a job interview at Challenge Page
✨Know Your Menu
Familiarise yourself with the current food and beverage offerings at the DoubleTree Docklands. Be ready to discuss how you would enhance the menu or introduce new items that align with the hotel's unique heritage and modern service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed a team in previous roles. Highlight your ability to train staff, manage guest queries, and maintain high standards of customer service, as these are crucial for the Food and Beverage Manager position.
✨Understand Financial Targets
Brush up on your knowledge of budget management, food and liquor costs, and payroll. Be prepared to discuss how you’ve met financial targets in the past and how you plan to do so in this role, ensuring profitability while maintaining quality.
✨Emphasise Your Flexibility
The hospitality industry can be unpredictable, so be ready to share instances where you've adapted to changing situations. Discuss your willingness to assist other departments and how you maintain good working relationships, which is key to success in this role.
