At a Glance
- Tasks: Supervise and deliver events, ensuring smooth operations and guest satisfaction.
- Company: Join the Hilton London Metropole, a newly refurbished leading conference hotel.
- Benefits: Earn £12 per hour, enjoy free meals, and access amazing career growth opportunities.
- Other info: Enjoy discounts on travel, dining, and health cover while working in an inclusive culture.
- Why this job: Be part of a dynamic team creating memorable experiences in a vibrant environment.
- Qualifications: Strong communication, coaching, and problem-solving skills are essential.
The predicted salary is between 24000 - 30000 € per year.
Career opportunities with a side of good times! NOW IS AN EXCITING MOMENT TO JOIN THE TEAM AT THE HILTON LONDON METROPOLE. The hotel has just finished a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space, setting us well on our way to becoming Europe's Leading Conference & Event's Hotel!
Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
- Hourly Rate of £12 per hour + service charge
- Smart uniform provided and laundered
- Free, healthy and high quality meals when on duty
- Grow your Career; your next position could be as an Assistant Conference & Events Operations Manager
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts: with Perks at Work
- Discounted car park
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Modern and inclusive Team Member’s areas
You will join the Conference and Events Operations team. You enjoy supervising and delivering events smoothly and efficiently, dealing with guests’ queries and complaints. You will work closely with the management team, deputising in their absence, and working towards creating memorable experiences for our guests and colleagues.
Are you an ambitious Conference and Events professional, looking to develop your leadership skills and passionate about guiding your team to success? Do you have excellent communication, coaching, and problem solving skills? Then this is the job for you!
Want to know more about this job? Contact Martina directly in our Recruitment Team on Martina.Deiana@Hilton.com
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
- Hospitality
- Integrity
- Leadership
- Teamwork
- Ownership
The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
Conference and Events Operations Supervisor in London employer: Challenge Page
Join the Hilton London Metropole, a newly refurbished hotel that is set to become Europe's Leading Conference & Events Hotel! With a vibrant work culture that prioritises inclusiveness and personal development, employees enjoy excellent training opportunities, competitive pay, and a range of benefits including discounted travel and health cover. Here, you can grow your career while being part of a team that is passionate about delivering exceptional hospitality experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Conference and Events Operations Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hilton's socials and see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their exciting journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and how you can contribute to creating memorable experiences for guests.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. A smart uniform is provided when you join, but showing up looking polished will set a great first impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Conference and Events Operations Supervisor in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable events and how you connect with guests. We want to see your personality!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Conference and Events Operations Supervisor role. Highlight relevant skills and experiences that match the job description. We appreciate when candidates take the time to align their application with our needs.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We value clarity, so make it easy for us to see why you’re the perfect fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Challenge Page
✨Know Your Venue
Before the interview, take some time to research the Hilton London Metropole. Familiarise yourself with its recent refurbishments, the number of meeting rooms, and the unique features it offers. This will show your genuine interest in the role and help you connect your experience to the hotel's offerings.
✨Showcase Your Leadership Skills
As a Conference and Events Operations Supervisor, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed an event. Highlight how you resolved issues and ensured everything ran smoothly, as this is crucial for the role.
✨Emphasise Communication and Problem-Solving
Effective communication and problem-solving are key in this position. Be ready to discuss specific situations where you’ve had to handle guest complaints or unexpected challenges during events. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Align with Hilton's Values
Hilton prides itself on hospitality, integrity, leadership, teamwork, and ownership. During your interview, reflect these values in your responses. Share how you embody these principles in your work and how they align with your personal approach to delivering exceptional guest experiences.
