At a Glance
- Tasks: Manage Food and Beverage operations, ensuring excellent guest experiences and team development.
- Company: Join Hilton, a leader in the hospitality industry with a culture of inclusiveness.
- Benefits: Enjoy free meals, career growth opportunities, and discounts on travel and dining.
- Other info: Flexible work environment with opportunities for personal development and team collaboration.
- Why this job: Make a real impact in hospitality while developing your skills in a dynamic environment.
- Qualifications: Experience in food and beverage management and a passion for guest service.
The predicted salary is between 30000 - 40000 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Subsidised Taxi Scheme
- Guest Experience Day after successfully passing probation
- Modern and inclusive Team Member’s areas
A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
What will I be doing?
As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. You will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all Food and Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train and develop the Food and Beverage team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Carry out annual and mid-year appraisals with Managers under your responsibility
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Management and/or supervisory Food and Beverage experience
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree in relevant area
- Passion for delivering exceptional levels of guest service
Want to know more about this job? Contact Anjali directly in our Recruitment Team on anjali.malik@hilton.com
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership
Now the most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
EOE/AA/Disabled/Veterans
Food and Beverage Manager in Cambridge employer: Challenge Page
At Hilton, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Food and Beverage Managers to thrive. With exceptional training programmes, generous benefits including free meals, holiday allowances that increase with service, and opportunities for personal development, we ensure our team members are well-supported in their career growth. Join us in creating memorable experiences for our guests while enjoying unique perks like discounted travel and high street discounts, all within a dynamic environment that celebrates the spirit of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Hilton. You never know who might give you a heads-up about an opening or even put in a good word for you.
✨Tip Number 2
Show off your passion for hospitality during interviews. Share stories that highlight your experience in managing food and beverage operations, and how you've gone above and beyond to ensure guest satisfaction. Let your enthusiasm shine!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to team management, budget compliance, and guest queries. Practising these responses can help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Hilton family. Good luck!
We think you need these skills to ace Food and Beverage Manager in Cambridge
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to delivering exceptional guest service and how you embody our spirit of warmth and inclusiveness.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Food and Beverage Manager role. Highlight relevant experience, skills, and achievements that align with the job description, showing us why you're the perfect fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see your qualifications and enthusiasm for the role without wading through unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the amazing opportunities we have at Hilton!
How to prepare for a job interview at Challenge Page
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the Food and Beverage industry. Brush up on current trends, popular menu items, and customer service best practices. This will show your passion and commitment to delivering exceptional guest experiences.
✨Showcase Your Leadership Skills
As a Food and Beverage Manager, you'll be leading a team. Prepare examples of how you've successfully managed, trained, or developed team members in the past. Highlight your ability to motivate others and create a positive work environment.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing guest complaints or working within budget constraints. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Flexibility
The hospitality industry can be unpredictable, so be prepared to discuss how you adapt to changing situations. Share examples of times when you’ve successfully navigated challenges or adjusted your approach to meet the needs of your team or guests.
