At a Glance
- Tasks: Serve guests with a smile and deliver top-notch food and beverage experiences.
- Company: Join Hilton, a global leader in hospitality with a vibrant team culture.
- Benefits: Earn £10.30/hour, enjoy free meals, and access amazing discounts.
- Other info: Opportunities for career growth and personal development in a supportive environment.
- Why this job: Be part of a dynamic team creating memorable guest experiences every day.
- Qualifications: Positive attitude, good communication skills, and a commitment to excellent service.
The predicted salary is between 21000 - 22000 € per year.
What are we looking for? A Food and Beverage Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Commitment to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous Food and Beverage and/or industry experience
- Experience with cash handling
- Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Hourly Rate of £10.30 per hour plus service charge
- Smart uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career your next position could be as an Assistant Food & Beverage Manager
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Discounted Car Parking
- Up to 4 weeks temporary accommodation if relocating at a discounted rate
- Modern and inclusive Team Member’s areas
What will I be doing? As a Food and Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food and Beverage Assistant will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
- Welcome guests in a polite and friendly manner
- Take and deliver customer orders, consistently demonstrating high levels of customer service
- Prepare set ups for tables and/or rooms
- Follow cash handling procedures
- Manage guest queries in a timely and efficient manner
- Up-sell with latest departmental incentives
- Ensure compliance of brand standards
- Strive to achieve departmental targets
- Ensure cleanliness of work areas
- Comply with hotel security, fire regulations and all health and safety legislation
- Comply with local licensing laws
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
Food and Beverage Assistant in Brighton employer: Challenge Page
Hilton is an exceptional employer that fosters a culture of inclusiveness and positivity, making it a fantastic place for Food and Beverage Assistants to thrive. With comprehensive training, career development opportunities, and a commitment to employee well-being, team members enjoy competitive pay, generous holiday allowances, and unique perks like discounted travel and meals. Join us in creating remarkable hospitality experiences while growing your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hilton's values and mission. This will help you align your answers with what they’re looking for, showing that you’re not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering high levels of service, think of examples from your past experiences where you’ve gone above and beyond for a guest or customer. We want to hear those stories!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional for your interview. It shows you care about the role and understand the importance of grooming standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find loads of resources and tips on how to ace your interview right there. Let’s get you that Food and Beverage Assistant role!
We think you need these skills to ace Food and Beverage Assistant in Brighton
Some tips for your application 🫡
Show Your Positive Attitude:When writing your application, let your positive vibe shine through! We want to see that you’re enthusiastic about the role and ready to bring that energy to our team.
Highlight Your Customer Service Skills:Make sure to mention any previous experience in customer service. We love candidates who can demonstrate their commitment to delivering high levels of service, so share those stories!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Food and Beverage Assistant role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Hilton.
How to prepare for a job interview at Challenge Page
✨Know Your Stuff
Before the interview, brush up on your knowledge of food hygiene regulations and cash handling procedures. Being able to discuss these topics confidently will show that you’re serious about the role and understand the industry.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think of situations where you went above and beyond for a guest or resolved a complaint effectively. This will demonstrate your commitment to high levels of service.
✨Dress to Impress
Since grooming standards are important in this role, make sure you arrive looking sharp and professional. A smart appearance not only reflects well on you but also shows that you respect the company’s values and culture.
✨Be Ready to Adapt
Hilton values flexibility, so be prepared to discuss how you can handle different work situations. Think of times when you had to adapt quickly to changes or work as part of a team. This will highlight your ability to thrive in a dynamic environment.