At a Glance
- Tasks: Welcome guests and create memorable experiences in a vibrant hotel environment.
- Company: Join Hilton, a leader in hospitality with a culture of inclusiveness and positivity.
- Benefits: Enjoy free meals, personal development programmes, and discounted travel perks.
- Other info: Flexible hours with opportunities for career growth and a supportive team.
- Why this job: Be part of a passionate team and make a real difference in guest experiences.
- Qualifications: Friendly, positive attitude and a passion for exceptional customer service.
The predicted salary is between 20800 - 20800 € per year.
Here there's always a room for you! WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Free, healthy and high quality meals when on duty
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts with Perks at Work
- Free car park
- Subsidised Taxi between 12am and 7am
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with breakfast and dinner
- Modern and inclusive Team Member’s areas
Rate of pay: £10/hour. Hours: 39 hours per week, flexibility required for early, middle and late shifts.
You will join the Front Office team, working in the Reception area of the hotel, greeting customers and ensuring a pleasant welcome to the hotel. You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service.
Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership.
Now Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.
Receptionist (Full Time) in Birmingham employer: Challenge Page
At Hilton, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to grow. With exceptional training programmes, generous benefits including free meals, discounted travel, and a commitment to personal development, we ensure that our Receptionists not only thrive in their roles but also enjoy a fulfilling career in the hospitality industry. Join us in creating memorable experiences for our guests while being part of a supportive team that shares a passion for excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Full Time) in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hilton's values and mission. This way, you can show how your personality and work ethic align with their spirit of hospitality.
✨Tip Number 2
Practice your customer service skills! Since you'll be greeting guests, think of scenarios where you can demonstrate your friendliness and positivity. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look polished and professional for your interview. It shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get you on board for an exciting career in hospitality.
We think you need these skills to ace Receptionist (Full Time) in Birmingham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the Receptionist role. Highlight your customer service skills and any relevant experience that aligns with our values of hospitality, integrity, and teamwork.
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our Front Office team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Hilton.
How to prepare for a job interview at Challenge Page
✨Know the Company Culture
Before your interview, take some time to research the company’s culture and values. Since this role is all about hospitality, understanding their commitment to inclusiveness and positivity will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or customer. This will demonstrate your passion for creating memorable experiences.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and your understanding of the hospitality industry’s standards.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and how they support personal development. This shows your interest in growing within the company and helps you gauge if it’s the right fit for you.
