At a Glance
- Tasks: Maximise revenue through group reservations, conferences, and events while building strong customer relationships.
- Company: Join Hilton, a leader in hospitality with a culture of inclusiveness and positivity.
- Benefits: Competitive salary, free meals, career growth, and amazing discounts on travel and dining.
- Other info: Enjoy 28 days holiday, modern team areas, and opportunities for personal development.
- Why this job: Be part of a dynamic team that makes a real impact in the hospitality industry.
- Qualifications: Strong organisational skills, positive attitude, and previous sales experience preferred.
The predicted salary is between 24000 - 25000 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
- Annual salary ranging from £24,000 to £25,000 depending on experience
- Free, healthy and high quality meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts with Perks at Work
- Free car park
- Subsidised Taxi between 12am and 7am
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with breakfast and dinner
- Modern and inclusive Team Member’s areas
A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.
What will I be doing?
As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:
- Receive and convert incoming enquiries to achieve targets and maximize revenue
- Manage an events schedule to maximise yield
- Focus on a consistently executed up-selling approach
- Build strong relationships with customers to fully understand their needs
- Arrange and carry out Hotel show rounds
- Ensure the complete administration and execution of all planned events
- Participate in hotel promotional activities
What are we looking for?
A Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Good organisational and administration skills
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Confident telephone manner
- High level of IT skills
- Excellent grooming standards
- Demonstrated previous experience working in a Sales environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems
- Demonstrated previous experience working in the Conference and Events function
- Qualification, degree, or certification in a relevant field
Want to know more about this job? Contact Zoe directly in our Recruitment Team.
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership Now Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.
Group, Conference and Events Sales Executive in Birmingham employer: Challenge Page
At Hilton, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. As a Group, Conference, and Events Sales Executive, you will benefit from comprehensive training, generous rewards, and ample opportunities for personal development, all while being part of a team dedicated to delivering exceptional hospitality experiences. With competitive salaries, extensive holiday allowances, and unique perks like discounted travel and meals, Hilton is an excellent employer for those seeking a fulfilling career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Group, Conference and Events Sales Executive in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Hilton's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales experience and how it relates to the Group, Conference, and Events role. Highlight your successes and be prepared to share specific examples of how you've driven sales in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company. They might even give you a heads-up on what the interviewers are looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the Hilton family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Group, Conference and Events Sales Executive in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for hospitality shine through! We want to see how you connect with our mission to share the light and warmth of hospitality. Share any experiences that highlight your enthusiasm for creating memorable guest experiences.
Tailor Your Application:Make sure to customise your application to fit the Group, Conference, and Events Sales Executive role. Highlight your relevant skills and experiences, especially in sales and event management. We appreciate when candidates take the time to align their background with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We value good communication skills, so make sure your writing reflects that. A well-structured application will definitely catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at Hilton!
How to prepare for a job interview at Challenge Page
✨Know Your Stuff
Before the interview, make sure you research the company and its values. Understand their approach to hospitality and how they create memorable experiences for guests. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Sales Skills
As a Group, Conference, and Events Sales Executive, you'll need to demonstrate your sales prowess. Prepare examples of how you've successfully converted leads in the past or managed events that maximised revenue. Be ready to discuss your strategies for building relationships with clients and upselling services.
✨Practice Makes Perfect
Rehearse common interview questions related to sales and customer service. Think about how you would handle specific scenarios, like dealing with a difficult client or managing multiple event requests at once. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Make sure you dress smartly and professionally for the interview. Pay attention to grooming and presentation, as this reflects your understanding of the high standards expected in the role.