At a Glance
- Tasks: Plan and execute amazing events while building relationships with clients and guests.
- Company: Join Hilton, a leader in hospitality with a culture of inclusiveness and positivity.
- Benefits: Competitive salary, free meals, career growth, and travel discounts.
- Other info: Enjoy 28 days holiday, personal development programmes, and a supportive team atmosphere.
- Why this job: Make unforgettable memories for guests and grow your career in a dynamic environment.
- Qualifications: Experience in event planning, strong organisation skills, and a passion for customer service.
The predicted salary is between 25000 - 27000 € per year.
WELCOME TO A WORLD OF OPPORTUNITIES - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS:
- Annual salary ranging from £25,000 to £27,000
- Free, healthy and high quality meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- Discounted dental and health cover
- High street discounts with Perks at Work
- Free car park
- Subsidised Taxi between 12am and 7am
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Guest Experience Day: 1 night stay with breakfast and dinner
- Modern and inclusive Team Member’s areas
As Events Planner, you will be responsible for the successful event planning and overall execution of all Conference & Events that take place within the hotel. The Events Planner will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business.
What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards:
- Maximise all Meeting & Events Sales revenue opportunities through up selling of function items
- Ensure the highest standards of Event Management are in place including building relationships with new/existing customers in order to secure rollover business
- Manage the department’s day-to-day operations and activities, whereas implementation of the selling strategy yields meetings and events space
- Ensure the Meeting & Events Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
- Accurate administration and control of all Meetings and Events related reservations and blocks
- To ensure that all Function Sheets are handed over the Food and Beverage Operations Team every week for the following 7-10 days outline and that all the information is accurate, confirmed and billing details documented and in line with the credit policy
- To meet & greet nominated conference contact or organizer to check on their satisfaction and the set up of the meeting rooms on the day of the event
- To conduct Show rounds for companies & agents in line with the Company policy
- To support the Food & Beverage operations and room reservations team with information as required
- To ensure all information is relayed to the Chef and Operations Team in a timely manner to ensure they can order and roster effectively
- Attend Sales events, as required
- To support in other properties within the Cluster as required, according to the business needs
Additional Sales Involvement:
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategy
- To raise invoices for Events in line with quotations and forward them to the accounts departments on a daily basis with relevant back up documentation to expedite payment
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Able to develop positive working relationships at all levels
- To create a positive image
- Good personal presentation
- Good understanding of C&E business
- Company/competitor awareness
- Previous experience working in an Event Planning Environment
- Good administration skills
- Good organization skills
- Proven customer service experience
- Able to ‘close’ a sale
- Previous experience in a Sales environment – either proactive or reactive
Want to know more about this job? Contact Zoe directly in our Recruitment Team.
WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON! Hospitality Integrity Leadership Teamwork Ownership Now Never just stay. Stay inspired. Smart luxury is at the core of everything Conrad Hotels & Resorts does. We are the destination of a new generation of smart luxury travellers for whom life, business, and pleasure seamlessly intersect.
Event Planner in Birmingham employer: Challenge Page
At Hilton, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Event Planners to thrive. With exceptional training, generous benefits including discounted travel and meals, and a commitment to personal development, we ensure our team members have the resources they need to grow their careers while making a meaningful impact in the world of hospitality. Join us in creating unforgettable experiences in a dynamic environment where no two days are the same.
StudySmarter Expert Advice🤫
We think this is how you could land Event Planner in Birmingham
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow event planners, and don’t be shy about introducing yourself. Building relationships can lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos and testimonials. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Reach out directly to hotels or companies you’re interested in working for. A friendly email or call can make a big difference and show your enthusiasm for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our team!
We think you need these skills to ace Event Planner in Birmingham
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for event planning shine through! Share specific experiences that highlight your love for creating memorable events and how you connect with clients.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Event Planner role. Use keywords from the job description and showcase relevant skills and experiences that align with what we're looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Challenge Page
✨Know Your Events Inside Out
Before the interview, research the types of events the hotel typically hosts. Familiarise yourself with their past events and think about how you can contribute to their success. This shows your genuine interest and helps you speak confidently about how you can add value.
✨Showcase Your Relationship-Building Skills
As an Event Planner, building relationships is key. Prepare examples from your past experiences where you've successfully developed client relationships or resolved issues. This will demonstrate your ability to connect with customers and ensure their needs are met.
✨Be Ready to Discuss Sales Strategies
Since maximising sales revenue is part of the role, come prepared with ideas on how to upsell function items or improve event sales. Think about what strategies have worked for you in the past and be ready to share them during the interview.
✨Demonstrate Your Organisational Skills
Event planning requires excellent organisation. Be ready to discuss how you manage multiple tasks and deadlines. You could even bring a portfolio of past events you've organised to showcase your skills and attention to detail.
