At a Glance
- Tasks: Support clients with high needs, promoting independence and dignity in their daily lives.
- Company: Join Challenge Community Services, a leader in empowering individuals for over 65 years.
- Benefits: Competitive pay, flexible shifts, professional development, and fitness access for you and your family.
- Other info: Ongoing training and excellent career growth opportunities await you.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Experience with high-needs clients and strong communication skills are essential.
The predicted salary is between 13 - 16 € per hour.
JOIN US - SHAPE LIVES - BUILD YOUR CAREER
About the Role:
We’re looking for a compassionate and skilled Support Worker to join our Accommodation Services team. You’ll assist clients with high support needs, including those using wheelchairs and requiring medical support, helping them live with dignity and independence. The role involves personal care, daily living support, and promoting autonomy within shared living environments.
Benefits:
- SCHAD’s Award Level 2 Pay rates from $34.58 – $37.73 (base rate)
- Salary packaging + meal/entertainment card (if eligible)
- Flexible roster with shift work, weekends, public holidays & sleepovers
- Option to purchase extra annual leave (if eligible)
- Fitness Passport access for you & family (eligibility criteria applies)
- Ongoing training & professional development
- Annual flu vaccination
Duties:
- Provide personal care and daily living support
- Assist with manual handling and use of aids
- Support clients with complex needs and medical requirements
- Foster independence and inclusion in shared living environments
- Build positive relationships with clients and families
- Manage challenging situations with empathy and professionalism
Skills and Experience:
Essential:
- Experience supporting high-needs disability clients
- Confidence in manual handling and use of aids
- Strong communication and problem-solving skills
- Flexibility for varied shifts and rostered work
- Basic Microsoft Office skills (Word & Outlook)
- Current Driver’s Licence, Working With Children Check, NSW NDIS Worker Screening Check, and National Police Check
- Access to a personal vehicle for work use, if required
Desirable:
- Certificate III or IV in Disability Support (or equivalent)
- Knowledge of NDIA processes
About Us:
For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.
How to apply:
When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application. To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au
Confidential enquiries can be made by contacting Le-Anne Stewart via email le-anne.stewart@challengecommunity.org.au
Closing Date - 22nd February 2026
We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.
Support Worker - Accommodation Services Newcastle - 1x 20hr & 1x 30hr Part Time Role Available in Newcastle upon Tyne employer: Challenge Community Services
At Challenge Community Services, we pride ourselves on being an exceptional employer dedicated to empowering our staff and the communities we serve. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our flexible roster allows for a healthy work-life balance. Join us in Newcastle, where you can make a meaningful impact in the lives of individuals with high support needs, all while enjoying competitive pay rates and unique benefits like salary packaging and access to a Fitness Passport for you and your family.
Contact Detail:
Challenge Community Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Accommodation Services Newcastle - 1x 20hr & 1x 30hr Part Time Role Available in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the disability support sector. We all know someone who knows someone, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you can showcase your experience with high-needs clients and your problem-solving skills. We want you to shine!
✨Tip Number 3
Show your passion for supporting others. During interviews, share stories that highlight your compassion and commitment to fostering independence. We love hearing about real-life experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team.
We think you need these skills to ace Support Worker - Accommodation Services Newcastle - 1x 20hr & 1x 30hr Part Time Role Available in Newcastle upon Tyne
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to express your passion for supporting individuals with high needs and highlight any relevant experience. We want to see your personality come through, so don’t hold back!
Tailor Your Resume:When applying, it’s super important to tailor your resume to the role. Highlight your skills in manual handling, communication, and problem-solving. We’re looking for specific experiences that show you can handle the challenges of this position.
Address the Key Selection Criteria:Don’t skip this part! Addressing the key selection criteria is crucial. Use clear examples from your past experiences to demonstrate how you meet each requirement. This helps us see how you fit into our team.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures we get all your details correctly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Challenge Community Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Worker in Accommodation Services. Familiarise yourself with the specific needs of high-support clients and think about how your experience aligns with these requirements.
✨Showcase Your Compassion
In this role, empathy is key. Be prepared to share examples from your past experiences where you've demonstrated compassion and understanding, especially when dealing with challenging situations. This will show that you can handle the emotional aspects of the job.
✨Highlight Your Skills
Make sure to discuss your manual handling skills and any relevant qualifications, like your Certificate III or IV in Disability Support. If you have experience with Microsoft Office, mention it too, as it shows you're tech-savvy and can manage documentation effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, training opportunities, or the types of challenges clients face. This not only shows your interest in the role but also helps you gauge if the environment is the right fit for you.
