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- Tasks: Support clients with high needs, promoting independence and dignity in their daily lives.
- Company: Join Challenge Community Services, a leader in empowering individuals for over 65 years.
- Benefits: Competitive pay, flexible shifts, ongoing training, and access to fitness programs.
- Why this job: Make a real difference in people's lives while building your career in a rewarding field.
- Qualifications: Experience with high-needs clients and strong communication skills are essential.
- Other info: Dynamic role with opportunities for professional growth and community impact.
The predicted salary is between 24000 - 36000 £ per year.
JOIN US - SHAPE LIVES - BUILD YOUR CAREER
About the Role: We’re looking for a compassionate and skilled Support Worker to join our Accommodation Services team. You’ll assist clients with high support needs, including those using wheelchairs and requiring medical support, helping them live with dignity and independence. The role involves personal care, daily living support, and promoting autonomy within shared living environments.
Benefits:
- SCHAD’s Award Level 2 Pay rates from $34.58 – $37.73 (base rate)
- Salary packaging + meal/entertainment card (if eligible)
- Flexible roster with shift work, weekends, public holidays & sleepovers
- Option to purchase extra annual leave (if eligible)
- Fitness Passport access for you & family (eligibility criteria applies)
- Ongoing training & professional development
- Annual flu vaccination
Duties:
- Provide personal care and daily living support
- Assist with manual handling and use of aids
- Support clients with complex needs and medical requirements
- Foster independence and inclusion in shared living environments
- Build positive relationships with clients and families
- Manage challenging situations with empathy and professionalism
Skills and Experience:
Essential:
- Experience supporting high-needs disability clients
- Confidence in manual handling and use of aids
- Strong communication and problem-solving skills
- Flexibility for varied shifts and rostered work
- Basic Microsoft Office skills (Word & Outlook)
- Current Driver’s Licence, Working With Children Check, NSW NDIS Worker Screening Check, and National Police Check
- Access to a personal vehicle for work use, if required
Desirable:
- Certificate III or IV in Disability Support (or equivalent)
- Knowledge of NDIA processes
About Us: For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.
How to apply: When applying, please ensure you include a cover letter, resume and address the key selection criteria as part of your application. To apply and view the Position Description please click on the 'apply now' button below or visit our website: www.challengecommunity.org.au
Confidential enquiries can be made by contacting Le-Anne Stewart via email le-anne.stewart@challengecommunity.org.au
Closing Date - 22nd February 2026
We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.
Support Worker in Newcastle upon Tyne employer: Challenge Community Services
Contact Detail:
Challenge Community Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Support Worker role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get ready for those interviews! Research common questions for Support Worker positions and practice your responses. Show off your experience with high-needs clients and how you handle challenging situations with empathy and professionalism.
✨Tip Number 3
Don’t forget to showcase your skills! Bring along any certificates or training you've completed, especially if you have a Certificate III or IV in Disability Support. This will help you stand out as a candidate who’s committed to ongoing professional development.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference in the lives of those we support.
We think you need these skills to ace Support Worker in Newcastle upon Tyne
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to express your passion for supporting individuals with high needs and highlight any relevant experience. We want to see your personality come through, so don’t be shy!
Tailor Your Resume: Don’t just send out the same old resume! Tailor it to match the job description. Highlight your skills in manual handling, communication, and problem-solving. We’re looking for specific experiences that show you can handle the role.
Address the Key Selection Criteria: This is super important! Make sure you address each point in the key selection criteria clearly and concisely. Use examples from your past experiences to demonstrate how you meet these requirements. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you have all the necessary documents included. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Challenge Community Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Worker. Familiarise yourself with the specific needs of clients requiring high support and how to promote their independence. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Empathy
In this line of work, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and understanding towards clients. This could be a situation where you helped someone through a challenging time or supported them in achieving their goals.
✨Highlight Your Communication Skills
Strong communication is essential for a Support Worker. Be ready to discuss how you effectively communicate with clients, families, and other team members. Think of specific instances where your problem-solving skills made a difference in a challenging situation.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and the company’s approach to client care. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values.
