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- Tasks: Build strong client relationships and provide expert advice to enhance their business operations.
- Company: Join a people-first Microsoft Solutions Partner focused on innovation and technical excellence.
- Benefits: Enjoy 20 days holiday, private health insurance, stock options, and continuous learning opportunities.
- Why this job: Make a real impact in a growing business while working with the latest Microsoft technologies.
- Qualifications: 1-3 years in account management, strong communication, and time-management skills required.
- Other info: Be part of a friendly team that values quality and professionalism.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Location: Borehamwood, WD6 1JD
Salary: £30,000 – £40,000 per annum
Contract: Full time, Permanent
Benefits: 20 days holiday plus bank holidays; Bupa Cash plan with EAP support after 1 month; 4% Pension contribution (matched by employee); Stock options after 1 year of service; Private Health Insurance after 2 years of service.
At Chalkline we are a people‑first Microsoft Solutions Partner specialising in Modern Work and Azure Infrastructure. With an advanced Specialisation in Azure Virtual Desktop, we deliver technical excellence and outstanding service to every client while focusing on continuous technical development through Microsoft accreditations. We are recruiting a highly professional and dedicated individual to join our Account Management team based in our Borehamwood office. You will serve as the primary point of contact for our clients, making a significant impact across our client base.
Responsibilities
- Build robust relationships with clients: establish and maintain strong, long‑lasting client relationships to foster business growth and client satisfaction.
- Capture client needs: actively listen to client concerns and requirements to recommend new or improved solutions that align with their goals.
- Present solutions: effectively communicate the benefits and features of proposed solutions to decision‑makers, ensuring clarity and understanding.
- Provide advice and guidance: serve as a trusted advisor to clients, offering expert advice and guidance on products and services that can enhance their business operations.
- Customer issue resolution: serve as the first point of contact for any customer issues, ensuring they are managed and resolved promptly to the client’s satisfaction.
- Conduct client meetings: regularly engage in roadmap and strategy meetings with clients to discuss and align on future plans and objectives.
- Training: lead Microsoft 365 adoption programme and provide training to clients both onsite and remotely.
Qualifications
- Minimum 1–3 years of relevant experience in account management or a similar client‑facing role.
- Ability to communicate clearly and professionally with clients and internal teams (written and verbal).
- Proven time‑management skills, including handling multiple accounts and meeting deadlines in a fast‑paced environment.
- Demonstrated resilience under pressure, maintaining service quality in challenging situations.
- Strong decision‑making ability, making timely and sound judgments with minimal supervision.
- High level of self‑motivation and proactive approach to work.
- Experience in conflict resolution, effectively managing client or internal disputes.
- Ability to adapt quickly to changing priorities and client needs.
- Strong organisational skills, including prioritising tasks and maintaining accurate records.
- Commitment to career progression and professional growth within the company.
- Detail‑oriented with a passion for delivering exceptional customer service.
Benefits
- Work with the latest Microsoft technologies.
- Gain industry‑recognised certifications.
- Be part of a friendly, supportive team that values quality and professionalism.
- Receive continuous learning and development opportunities.
- Make a real impact in a growing business.
Additional perks: free parking, training programmes, and much more. Apply today if you feel you have the skills and experience to be successful in this role. No agencies please.
Account Manager in Borehamwood employer: Chalkline
Contact Detail:
Chalkline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Borehamwood
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your experience and what you can bring to the table at Chalkline. Keep it clear and engaging!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the position and helps keep you on their radar. Plus, it’s a great opportunity to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our awesome team at Chalkline!
We think you need these skills to ace Account Manager in Borehamwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your relevant experience in account management and client-facing roles, and don’t forget to showcase your communication skills and ability to build relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Chalkline. Mention specific experiences that align with the responsibilities listed in the job description, like resolving customer issues or leading training sessions.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully managed client concerns or conflicts in the past. This will demonstrate your resilience and decision-making abilities, which are key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Chalkline
✨Know Your Client Management Skills
Make sure you can talk confidently about your experience in account management. Prepare specific examples of how you've built strong client relationships and resolved issues. This will show that you understand the role and can bring value to their team.
✨Research Chalkline and Microsoft Solutions
Familiarise yourself with Chalkline's services, especially their focus on Microsoft technologies. Understanding their offerings will help you tailor your responses and demonstrate your genuine interest in the company and its clients.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle client concerns. Think of scenarios where you successfully managed a difficult client situation or improved a service. This will showcase your resilience and decision-making abilities.
✨Show Your Passion for Continuous Learning
Chalkline values professional growth, so be ready to discuss how you stay updated with industry trends and your commitment to gaining new skills. Mention any relevant certifications or training you've pursued, especially related to Microsoft products.
