Account Manager in Barnet

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3 days ago Be among the first 25 applicants

Location: Borehamwood, WD6 1JD

Salary: £30,000 – £40,000 per annum

Contract: Full time, Permanent

Benefits: 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 year\’s service, Private Health Insurance after 2 years\’ service

What you\’ll do

Build robust relationships with clients: Establish and maintain strong, long‐lasting client relationships to foster business growth and client satisfaction.

Capture client needs: Actively listen to client concerns and requirements to recommend new or improved solutions that align with their goals.

Present solutions: Effectively communicate the benefits and features of proposed solutions to decision‐makers, ensuring clarity and understanding.

Provide advice and guidance: Serve as a trusted advisor to clients, offering expert advice and guidance on products and services that can enhance their business operations.

Customer issue resolution: Serve as the first point of contact for any customer issues, ensuring they are managed and resolved promptly to the client\’s satisfaction.

Conduct client meetings: Regularly engage in roadmap and strategy meetings with clients to discuss and align on future plans and objectives.

Training: Lead Microsoft 365 adoption programme and provide training to clients both onsite and remotely.

Required qualifications and experience

Minimum 1 – 3 years of relevant experience in account management or a similar client‐facing role.

Ability to communicate clearly and professionally with clients and internal teams (written and verbal).

Proven time management skills, including handling multiple accounts and meeting deadlines in a fast‐paced environment.

Demonstrated resilience under pressure, maintaining service quality in challenging situations.

Strong decision‐making ability, making timely and sound judgments with minimal supervision.

High level of self‐motivation and proactive approach to work.

Experience in conflict resolution, effectively managing client or internal disputes.

Ability to adapt quickly to changing priorities and client needs.

Strong organisational skills, including prioritising tasks and maintaining accurate records.

Commitment to career progression and professional growth within the company.

Detail‐oriented with a passion for delivering exceptional customer service.

Why Join Chalkline

Work with the latest Microsoft technologies

Gain industry‐recognised certifications

Be part of a friendly, supportive team that values quality and professionalism

Receive continuous learning and development opportunities

Make a real impact in a growing business

Plus free parking, training programmes and much more!

If you feel you have the skills and experience to be successful in this role then click on \” APPLY \” today!

No agencies please.

Seniority levelEntry level

Employment typeFull‐time

Job functionSales and Business Development

IndustriesIT Services and IT Consulting

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