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- Tasks: Build strong client relationships and provide expert advice to enhance their business operations.
- Company: Join Chalkline, a people-first Microsoft Solutions Partner focused on tech excellence.
- Benefits: Enjoy 20 days holiday, private health insurance, stock options, and continuous learning opportunities.
- Why this job: Make a real impact while working with cutting-edge Microsoft technologies in a supportive team.
- Qualifications: 1-3 years in account management, strong communication, and time management skills required.
- Other info: Dynamic environment with excellent career growth and training programmes.
The predicted salary is between 30000 - 40000 £ per year.
Location: Borehamwood, WD6 1JD
Salary: £30,000 - £40,000 per annum + Excellent Benefits!
Contract: Full time, Permanent
Benefits:
- 20 days holiday plus bank holidays
- Bupa Cash plan with EAP support after 1 month service
- 4% Pension contribution (matched by employee)
- Stock options after 1 years service
- Private Health Insurance after 2 years service
At Chalkline, we are more than just a Microsoft Solutions Partner; we are a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop. We are proud to deliver technical excellence and outstanding service to every client. Our commitment doesn’t stop at our customers; we are just as focused on our team! If you are passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow.
We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for a highly professional and dedicated individual to join our Account Management team, based from our Borehamwood office. You will serve as the primary point of contact for our clients, making a significant impact across our client base.
As our Account Manager you will be responsible for:
- Build robust relationships with clients: Establish and maintain strong, long-lasting client relationships to foster business growth and client satisfaction.
- Capture client needs: Actively listen to client concerns and requirements to recommend new or improved solutions that align with their goals.
- Present solutions: Effectively communicate the benefits and features of proposed solutions to decision-makers, ensuring clarity and understanding.
- Provide advice and guidance: Serve as a trusted advisor to clients, offering expert advice and guidance on products and services that can enhance their business operations.
- Customer issue resolution: Serve as the first point of contact for any customer issues, ensuring they are managed and resolved promptly to the client’s satisfaction.
- Conduct client meetings: Regularly engage in roadmap and strategy meetings with clients to discuss and align on future plans and objectives.
- Training: Lead Microsoft 365 adoption programme and provide training to clients both onsite and remotely.
In order to be successful in this role you should have:
- Minimum 1-3 years of relevant experience in account management or a similar client-facing role.
- Ability to communicate clearly and professionally with clients and internal teams (written and verbal).
- Proven time management skills, including handling multiple accounts and meeting deadlines in a fast-paced environment.
- Demonstrated resilience under pressure, maintaining service quality in challenging situations.
- Strong decision-making ability, making timely and sound judgments with minimal supervision.
- High level of self-motivation and proactive approach to work.
- Experience in conflict resolution, effectively managing client or internal disputes.
- Ability to adapt quickly to changing priorities and client needs.
- Strong organisational skills, including prioritising tasks and maintaining accurate records.
- Commitment to career progression and professional growth within the company.
- Detail-oriented with a passion for delivering exceptional customer service.
Why Join Chalkline:
- Work with the latest Microsoft technologies
- Gain industry-recognised certifications
- Be part of a friendly, supportive team that values quality and professionalism
- Receive continuous learning and development opportunities
- Make a real impact in a growing business
- Plus free parking, training programmes and much more!
If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.
Account Manager employer: Chalkline
Contact Detail:
Chalkline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Account Manager role!
✨Tip Number 2
Practice your pitch! You never know when you'll get a chance to impress someone. Prepare a quick summary of your experience and what makes you a great fit for the role. Keep it concise and engaging!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It shows you're genuinely interested in the position and helps keep you top of mind for the hiring team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining Chalkline. Plus, it gives you a better chance to showcase your enthusiasm for our people-first culture.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your relevant experience in account management and client-facing roles, and don’t forget to showcase your communication skills and ability to build relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about tech and how your skills align with our values at Chalkline. Be sure to mention any specific experiences that demonstrate your ability to manage client relationships effectively.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved client issues in the past. We love candidates who can think on their feet and maintain service quality under pressure, so share those stories that highlight your resilience and decision-making abilities!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Chalkline
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Chalkline’s services, especially around Microsoft technologies and Azure. Familiarise yourself with their client base and think about how your experience aligns with their needs. This will show that you’re genuinely interested and prepared.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is key. Prepare examples from your past roles where you successfully managed client relationships or resolved conflicts. Highlight your communication skills and how you’ve maintained client satisfaction over time.
✨Be Ready to Discuss Solutions
Think about how you would present solutions to clients based on their needs. During the interview, be prepared to discuss how you would approach a hypothetical client scenario. This will demonstrate your problem-solving abilities and your understanding of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how success is measured in the Account Management role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
