At a Glance
- Tasks: Coordinate maintenance requests and operational issues for a busy healthcare support team.
- Company: Fast-growing healthcare business based in Bracknell.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Other info: Fast-paced environment perfect for those who thrive on challenges.
- Why this job: Be the vital link in ensuring smooth operations across multiple healthcare sites.
- Qualifications: Previous administration experience and strong communication skills.
The predicted salary is between 30000 - 30000 £ per year.
Chalk Hill Group are working with a fast-growth Healthcare business, based in Bracknell, in their search for a Helpdesk Administrator to join their busy support team.
Supporting a number of sites across the UK, you will play a vital role in ensuring maintenance requests, operational issues, and service requirements are coordinated efficiently.
You will be responsible for raising purchase orders, allocating jobs to operatives and contractors, tracking progress, and ensuring issues are resolved within agreed timescales.
This role would suit someone who enjoys working in a fast-paced environment, is confident communicating with a wide range of people, and is not afraid to pick up the phone to resolve issues quickly.
Key Responsibilities Raise and manage purchase orders (POs) accurately and efficiently.
Allocate maintenance and facilities-related jobs to operatives and contractors.
Monitor outstanding work requests and ensure timely completion.
Act as a key point of contact for healthcare sites, contractors, and internal stakeholders.
Communicate regularly by telephone and email to obtain updates and resolve queries.
Update and maintain records on internal systems.
Escalate urgent issues where required and ensure they are followed through to resolution.
About You The successful candidate will have: Previous administration, sch...
Helpdesk Administrator employer: Chalk Hill Group
Chalk Hill Group is an exceptional employer, offering a dynamic work environment in the heart of Bracknell's thriving healthcare sector. With a strong focus on employee development and a supportive team culture, we provide our Helpdesk Administrators with opportunities to grow their skills while making a meaningful impact across multiple sites. Join us to be part of a fast-paced, collaborative atmosphere where your contributions are valued and recognised.
