At a Glance
- Tasks: Coordinate maintenance requests and operational issues for healthcare sites across the UK.
- Company: Fast-growing healthcare business with a supportive team culture.
- Benefits: Salary of £25,000 - £26,500, ongoing training, and a collaborative environment.
- Other info: Great opportunity for career growth in a thriving industry.
- Why this job: Join a dynamic team and make a real difference in healthcare operations.
- Qualifications: Experience in administration or helpdesk roles with strong communication skills.
The predicted salary is between 25000 - 26500 £ per year.
Chalk Hill Group are working with a fast-growth Healthcare business, based in Bracknell, in their search for a Helpdesk Administrator to join their busy support team.
Supporting a number of sites across the UK, you will play a vital role in ensuring maintenance requests, operational issues, and service requirements are coordinated efficiently.
You will be responsible for raising purchase orders, allocating jobs to operatives and contractors, tracking progress, and ensuring issues are resolved within agreed timescales.
This role would suit someone who enjoys working in a fast-paced environment, is confident communicating with a wide range of people, and is not afraid to pick up the phone to resolve issues quickly.
Key Responsibilities
- Raise and manage purchase orders (POs) accurately and efficiently.
- Allocate maintenance and facilities-related jobs to operatives and contractors.
- Monitor outstanding work requests and ensure timely completion.
- Act as a key point of contact for healthcare sites, contractors, and internal stakeholders.
- Communicate regularly by telephone and email to obtain updates and resolve queries.
- Update and maintain records on internal systems.
- Escalate urgent issues where required and ensure they are followed through to resolution.
About You
The successful candidate will have
- Previous administration, scheduling, helpdesk, facilities, or coordination experience.
- Excellent communication skills and a confident telephone manner.
- The ability to build relationships with colleagues, contractors, and site teams.
- Strong organisational skills with the ability to manage multiple priorities.
- Good attention to detail and accurate data entry skills.
- A proactive approach and willingness to take ownership of tasks.
- Competent Microsoft Office skills.
What is on offer
- Supportive and collaborative team environment.
- Opportunity to work within a growing healthcare organisation.
- Ongoing training and development opportunities.
If you are an organised administrator with strong communication skills and enjoy coordinating work to keep services running smoothly, we would love to hear from you.
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Helpdesk Administrator in Bracknell employer: Chalk Hill Group
Chalk Hill Group is an exceptional employer, offering a dynamic work environment in the heart of Bracknell's thriving healthcare sector. With a strong focus on employee development and a supportive team culture, we provide our Helpdesk Administrators with opportunities to grow their skills while making a meaningful impact across multiple sites. Join us to be part of a fast-paced, collaborative atmosphere where your contributions are valued and recognised.
