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- Tasks: Lead a passionate team to deliver unforgettable experiences in a historic pub.
- Company: Join St Austell Brewery at the iconic Chain Locker in Falmouth.
- Benefits: Enjoy bonuses, discounts, career progression, and a supportive work environment.
- Why this job: Make your mark in a vibrant location while thriving under pressure.
- Qualifications: Proven experience in premium pub management and strong leadership skills.
- Other info: Flexible working options and opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
The Chain Locker sits along Falmouth's historic quayside. This 16th-century inn is a perfectly placed scenic hub that enjoys all this vibrant town has to offer. Work overlooking the spectacular natural beauty of the Carrick Roads sailing waters and Falmouth's harbour. The Chain Locker has golden beaches, tranquil creeks, and the buzz of the town on its doorstep.
If you are an experienced General Manager with a proven track record in premium pub environments, this could be your chance to step into a high-profile role with St Austell Brewery and make your mark at one of our most iconic sites.
About you
- You head up the front of the business, leading a team of passionate team members to deliver experiences that delight.
- You champion the spirit and values of St Austell Brewery, inspiring those around you and setting a glowing example for them to follow.
- Closely monitoring your team's performance gives you the insight to give praise where it's due, provide constructive feedback, and nurture talent.
- You oversee all aspects of finance and admin procedures with ease. No detail goes unchecked.
- You'll establish strong relationships with stakeholders and customers.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you'll support where needed.
- You're a natural leader, communicating brilliantly with your team and delegating to hit and exceed targets.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- Peak season can get pretty busy, but you thrive when working under pressure.
- Communication is key, and you recognise the importance of being an effective listener - ensuring everyone is on the same page while remaining approachable and informative.
What we offer in return
- Bonus Scheme
- Company Pension
- 30% off food and drink in our pubs.
- 50% off overnight stays in our pubs.
- Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
- Cycle to work scheme
- Learning and development opportunities.
- Career progression.
- Family-friendly policies.
- Paid time off to volunteer for charity
- Meal provided for shifts over 6 hours (up to the value of £10)
For further information and a job description, please contact the recruitment team at St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working. Early applications are encouraged as we'll review applications throughout the recruitment process and reserve the right to close the advert at any time. Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won't be accepted, nor the fees associated with them.
General Manager in Falmouth employer: Chain Locker, Falmouth
Contact Detail:
Chain Locker, Falmouth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Falmouth
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around The Chain Locker and soak in the atmosphere. This will help you connect with the team and show that you're genuinely interested in the role and the place.
✨Tip Number 2
Show off your leadership skills! During your chat, share specific examples of how you've inspired teams in the past. We want to hear about those moments when you turned challenges into successes!
✨Tip Number 3
Be ready to discuss customer feedback! Think of times when you've adapted your approach based on what customers said. This shows that you value their experience and are committed to maintaining high standards.
✨Tip Number 4
Don’t forget to ask questions! Show us that you’re keen to learn more about the team dynamics and the pub's goals. It’s a great way to demonstrate your enthusiasm and fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace General Manager in Falmouth
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the hospitality industry and what makes you a perfect fit for The Chain Locker.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in premium pub environments. We’re looking for specific examples of your leadership skills and how you've successfully managed teams in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at St Austell Brewery.
How to prepare for a job interview at Chain Locker, Falmouth
✨Know Your Venue
Before the interview, take some time to research The Chain Locker and its unique offerings. Familiarise yourself with its history, menu, and customer reviews. This will not only show your genuine interest in the role but also help you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Style
As a General Manager, your leadership skills are crucial. Prepare examples of how you've successfully led teams in the past, particularly in high-pressure situations. Be ready to discuss how you motivate staff, handle feedback, and foster a positive work environment.
✨Understand Financial Acumen
Since overseeing finance and admin procedures is part of the role, brush up on your financial management skills. Be prepared to discuss your experience with budgeting, forecasting, and managing costs effectively. This will demonstrate your capability to maintain the pub's profitability.
✨Engage with Customer Feedback
Highlight your approach to customer service and how you use feedback to improve operations. Share specific instances where you've adapted services based on customer input. This shows that you value customer satisfaction and are committed to maintaining high standards.
