At a Glance
- Tasks: Support client operations and deliver high-quality reports and presentations.
- Company: Global AI-driven Procurement Service Partner with a culture of innovation.
- Benefits: Dynamic international environment, career growth, and a Great Place to Work certification.
- Other info: Join a global team and contribute to continuous improvement initiatives.
- Why this job: Make an impact in procurement while developing your analytical and presentation skills.
- Qualifications: 2+ years in operations or consulting, strong Excel and PowerPoint skills.
The predicted salary is between 40000 - 50000 £ per year.
Overview
Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide.
We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients\' indirect spend.
Our culture is built on innovation, entrepreneurship, ownership, and impact.
Here, your voice matters - bold thinking is encouraged, and action follows ambition.
Join our Team
It is an exciting time at Chain IQ and our team in London is seeking a highly motivated Client Operations Consultant to strengthen our Client Engagement Team.
Role Purpose
In this pivotal role supporting our EMEA team, you will serve as a Client Operations Consultant and support Client Engagement Managers in driving operational excellence across key client accounts.
You will work closely with procurement, finance, and operational teams globally to ensure high-quality reporting, governance, performance tracking, and execution of strategic initiatives.
Successful candidates combine strong analytical capabilities with excellent Excel and Power Point skills, attention to detail, and the ability to transform complex data into actionable insights and executive-ready presentations.
A proactive, structured, and hands-on approach is essential.
- Main Responsibilities
- Support Client Engagement Managers in overseeing client operations and ensuring consistent service delivery.
- Prepare executive-ready reports, presentations, governance materials, and business review documents.
- Analyze operational, procurement, and financial data to identify trends, risks, and improvement opportunities.
- Ensure data quality and consistency across reporting and management dashboards.
- Track KPIs, risks, actions, and client commitments through established governance structures.
- Support resource planning, workload monitoring, and operational performance management.
- Coordinate cross-functional activities and facilitate follow-up of agreed actions.
- Contribute to continuous improvement initiatives and process optimization projects.
- Support issue resolution through structured analysis and fact-based recommendations.
- Participate in internal governance meetings and operational huddles.
Requirements
2+ years of experience in operations, project management, consulting, client delivery, procurement, finance, or a related field.
- Bachelor\'s degree in Business Administration, Finance, Economics, Management, or a related discipline.
- Strong analytical and problem-solving skills with high attention to detail.
- Advanced Excel skills, including data analysis, reporting, and dashboard creation.
- Excellent Power Point skills with the ability to prepare executive-level presentations.
- Ability to work with large data sets and translate data into business insights.
- Strong organizational and project coordination skills.
- Experience in procurement or sourcing environments is an advantage.
- Experience working within multinational organizations is a plus.
- Fluent in English; German is a strong advantage.
- Proactive, structured, and solution-oriented mindset with a willingness to take ownership.
Join a truly global team.
We offer a dynamic and international environment where high performance meets real purpose.
We\'re proud to be Great Place to Work-certified and even prouder of the people who make that possible.
Let\’s shape the future of procurement - together.
Chain IQ – Create. Lead. Make an impact.
Information for agencies: Applications sent or uploaded by placement agencies or similar are not desired, will therefore not be considered and will be deleted.
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Client Operations Consultant in London employer: Chain IQ
Chain IQ is an exceptional employer that fosters a collaborative and innovative work culture in the heart of London. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their careers. Our commitment to meaningful work and impactful sourcing initiatives makes us a rewarding place for professionals seeking to make a difference in HR benefits and pensions.
StudySmarter Expert Advice🤫
We think this is how you could land Client Operations Consultant in London
✨Get Savvy with Industry Perks
Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!
✨Show Off Your Skills
Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Chain IQ.
✨Tap into Your Network
Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!
✨Keep Your Eyes on Job Boards
With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!
We think you need these skills to ace Client Operations Consultant in London
Some tips for your application 🫡
Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!
Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!
Tailor Your Cover Letter to Chain IQ:Your cover letter should read like you’re chatting directly to Chain IQ. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!
Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Chain IQ.
How to prepare for a job interview at Chain IQ
✨Show Off Your Negotiation Skills
In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!
✨Know Your Tools
Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Chain IQ!
✨Understand Market Trends
As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Chain IQ. Bringing a current perspective will show your enthusiasm for the industry.
✨Demonstrate Your Team Player Attitude
A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Chain IQ's culture.
