At a Glance
- Tasks: Support client operations and drive excellence in procurement solutions.
- Company: Join Chain IQ, a global AI-driven Procurement Service Partner with a culture of innovation.
- Benefits: Dynamic international environment, competitive salary, and opportunities for personal growth.
- Other info: Be part of a Great Place to Work-certified company focused on shaping the future.
- Why this job: Make a real impact in procurement while working with a diverse global team.
- Qualifications: 2+ years in operations or consulting, strong analytical skills, and advanced Excel proficiency.
The predicted salary is between 40000 - 50000 £ per year.
At Chain IQ, your ideas move fast.
Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.
Join our TeamIt is an exciting time at Chain IQ and our team in London is seeking a highly motivated Client Operations Consultant to strengthen our Client Engagement Team.
Role PurposeIn this pivotal role supporting our EMEA team, you will serve as a Client Operations Consultant and support Client Engagement Managers in driving operational excellence across key client accounts. You will work closely with procurement, finance, and operational teams globally to ensure high-quality reporting, governance, performance tracking, and execution of strategic initiatives.
Main Responsibilities- Support Client Engagement Managers in overseeing client operations and ensuring consistent service delivery.
- Prepare executive-ready reports, presentations, governance materials, and business review documents.
- Analyze operational, procurement, and financial data to identify trends, risks, and improvement opportunities.
- Ensure data quality and consistency across reporting and management dashboards.
- Track KPIs, risks, actions, and client commitments through established governance structures.
- Support resource planning, workload monitoring, and operational performance management.
- Coordinate cross-functional activities and facilitate follow-up of agreed actions.
- Contribute to continuous improvement initiatives and process optimization projects.
- Support issue resolution through structured analysis and fact-based recommendations.
- Participate in internal governance meetings and operational huddles.
- 2+ years of experience in operations, project management, consulting, client delivery, procurement, finance, or a related field.
- Bachelor's degree in Business Administration, Finance, Economics, Management, or a related discipline.
- Strong analytical and problem-solving skills with high attention to detail.
- Advanced Excel skills, including data analysis, reporting, and dashboard creation.
- Excellent PowerPoint skills with the ability to prepare executive-level presentations.
- Ability to work with large data sets and translate data into business insights.
- Strong organizational and project coordination skills.
- Experience in procurement or sourcing environments is an advantage.
- Experience working within multinational organizations is a plus.
- Fluent in English; German is a strong advantage.
- Proactive, structured, and solution-oriented mindset with a willingness to take ownership.
Join a truly global team. We offer a dynamic and international environment where high performance meets real purpose. We're proud to be Great Place to Work-certified and even prouder of the people who make that possible. Let’s shape the future of procurement - together.
Chain IQ – Create. Lead. Make an impact.
#J-18808-LjbffrClient Operations Consultant in London employer: Chain IQ Group AG
At Chain IQ, we pride ourselves on fostering a culture of innovation and entrepreneurship, where your ideas can truly make an impact. Located in Baar, Switzerland, our global team offers a dynamic work environment with ample opportunities for professional growth and development, ensuring that every employee's voice is heard and valued. Join us to be part of a collaborative team that not only drives substantial savings for clients but also champions a supportive and engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Client Operations Consultant in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Chain IQ Group AG!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Client Operations Consultant in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Chain IQ Group AG, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Chain IQ Group AG
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Chain IQ Group AG’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
