At a Glance
- Tasks: Support families through the admissions process and provide compassionate guidance.
- Company: Join a thriving community dedicated to children with complex disabilities.
- Benefits: Competitive salary, healthcare plan, pension scheme, and wellbeing support.
- Other info: Part-time role with flexible hours during term time.
- Why this job: Make a real difference in families' lives while working in a supportive environment.
- Qualifications: Experience in SEND education, family support, or social care is preferred.
The predicted salary is between 18240 - 19650 £ per year.
Location: North Chailey, BN8 4EF
Salary: £26,000 - £28,000 FTE (actual starting salary £18,240 - £19,650 based on 30 hours)
Hours: 30 hours per week, term time only (45 weeks per year)
Job Type: Part time, Permanent
Chailey Heritage Foundation has an exciting opportunity for a Family Liaison Worker to join our welcoming and specialist community. For families exploring a specialist placement for their child, the journey can feel complex and overwhelming. In this role, you’ll help families feel informed, supported and more confident as they navigate the admissions and placement process.
Why Join Us
We’re a thriving community supporting children and young people living with complex disabilities. Our work is rooted in listening, adapting and exploring what’s possible together. When you join us, you’ll be part of a values-led organisation where passion, curiosity, optimism and commitment shape everything we do.
What You’ll Do
As a Family Liaison Worker, you will support families throughout the referral, assessment and admissions journey with us. You will:
- Act as a trusted point of contact for families exploring placement with us.
- Support families to understand the Education, Health and Care Plan (EHCP) process, including assessments, reviews and placement pathways.
- Coordinate visits, assessments and meetings for prospective pupils and families.
- Work closely with colleagues across education, care, therapy and clinical teams.
- Ensure families receive clear information and compassionate support.
This is a collaborative role where you’ll help families navigate important decisions about their child’s education and care.
About You
This role may suit someone with experience in:
- SEND education or specialist schools
- Family support or pastoral roles
- Social care or community support services
- SEND services within local authorities
- Health, therapy or multidisciplinary SEND environments
You’ll be someone who can build trusting relationships with families, communicate complex information clearly and sensitively, and work collaboratively with professionals across education, care and health services.
Important Information
To maintain professional boundaries and avoid conflicts of interest, this role is not suitable for individuals who have a close personal relationship with a child or family currently supported by Chailey Heritage Foundation, including parents or carers of current pupils.
More than just your salary
In addition to a competitive salary, you’ll have access to a range of benefits designed to support your wellbeing and lifestyle, including:
- Healthcare Cash Plan – claim back everyday health costs such as dental, optical and therapies
- Access to Enhanced Pension Scheme
- Death in Service benefit
- Enhanced maternity, adoption, and paternity leave
- Employee Assistance Programme and access to our Wellbeing Centre
- Cycle to Work scheme
- Retail and leisure discounts
- Onsite parking, Café, and kitchen facilities
- DBS checks and renewals covered by us
To Apply
If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to our website to complete your application.
Family Liaison Worker in Lewes employer: Chailey Heritage Foundation
Chailey Heritage Foundation is an exceptional employer, offering a supportive and values-driven environment for those passionate about making a difference in the lives of children and young people with complex disabilities. With a strong focus on employee wellbeing, we provide a comprehensive benefits package, including healthcare support, enhanced leave options, and opportunities for professional growth within our collaborative community. Join us in North Chailey, where your contributions will be valued, and you will have the chance to make a meaningful impact while enjoying a fulfilling work-life balance.
Contact Details:
Chailey Heritage Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Liaison Worker in Lewes
✨Tip Number 1
Network like a pro! Reach out to people in the field of SEND education or family support. Attend local events or workshops where you can meet professionals and families alike. Building connections can open doors to opportunities that aren’t always advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to family liaison work. Think about how you would explain complex information clearly and compassionately. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Show your passion! When you get the chance to speak with potential employers, share your experiences and why you care about supporting families in the admissions process. Authenticity goes a long way in making a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our community at Chailey Heritage Foundation.
We think you need these skills to ace Family Liaison Worker in Lewes
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Family Liaison Worker role. Use keywords from the job description to show that you understand what we’re looking for.
Show Your Passion:We love seeing candidates who are genuinely passionate about supporting families and children with complex disabilities. Share your motivation for applying and any relevant experiences that showcase your commitment.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Family Liaison Worker position. We can’t wait to hear from you!
How to prepare for a job interview at Chailey Heritage Foundation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Family Liaison Worker role. Familiarise yourself with the Education, Health and Care Plan (EHCP) process and how it impacts families. This will help you answer questions confidently and show that you're genuinely interested in supporting families through their journey.
✨Showcase Your Empathy
In this role, building trusting relationships is key. Prepare examples from your past experiences where you've successfully supported families or individuals in challenging situations. Highlight your ability to communicate complex information clearly and sensitively, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the support systems in place for families, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the organisation aligns with your values.
✨Practice Collaborative Scenarios
Since the role involves working closely with various professionals, practice discussing scenarios where collaboration was essential. Be ready to explain how you would coordinate with education, care, and therapy teams to ensure families receive the best support possible.
