At a Glance
- Tasks: Support families through the admissions process and provide clear, compassionate guidance.
- Company: Join a values-led community dedicated to supporting children with complex disabilities.
- Benefits: Competitive salary, healthcare cash plan, enhanced leave, and wellbeing support.
- Other info: Enjoy a collaborative role with excellent career growth opportunities.
- Why this job: Make a real difference in families' lives while working in a supportive environment.
- Qualifications: Experience in SEND education, family support, or social care is preferred.
The predicted salary is between 25882 - 28263 £ per year.
Location: Lewes
Salary: £25,882 - £28,263 FTE (actual starting salary £18,240 - £19,650 based on 30 hours)
Vacancy Type: Part time, Permanent
Chailey Heritage Foundation has an exciting opportunity for a Family Liaison Worker to join our welcoming and specialist community. For families exploring a specialist placement for their child, the journey can feel complex and overwhelming. In this role, you’ll help families feel informed, supported and more confident as they navigate the admissions and placement process.
Why Join Us
We’re a thriving community supporting children and young people living with complex disabilities. Our work is rooted in listening, adapting and exploring what’s possible together. When you join us, you’ll be part of a values-led organisation where passion, curiosity, optimism and commitment shape everything we do.
What You’ll Do
As a Family Liaison Worker, you will support families throughout the referral, assessment and admissions journey with us.
- Act as a trusted point of contact for families exploring placement with us.
- Support families to understand the Education, Health and Care Plan (EHCP) process, including assessments, reviews and placement pathways.
- Coordinate visits, assessments and meetings for prospective pupils and families.
- Work closely with colleagues across education, care, therapy and clinical teams.
- Ensure families receive clear information and compassionate support.
This is a collaborative role where you’ll help families navigate important decisions about their child’s education and care.
About You
This role may suit someone with experience in:
- SEND education or specialist schools
- Family support or pastoral roles
- Social care or community support services
- SEND services within local authorities
- Health, therapy or multidisciplinary SEND environments
You’ll be someone who can build trusting relationships with families, communicate complex information clearly and sensitively, and work collaboratively with professionals across education, care and health services.
Important Information
To maintain professional boundaries and avoid conflicts of interest, this role is not suitable for individuals who have a close personal relationship with a child or family currently supported by Chailey Heritage Foundation, including parents or carers of current pupils.
Benefits
In addition to a competitive salary, you’ll have access to a range of benefits designed to support your wellbeing and lifestyle, including:
- Healthcare Cash Plan – claim back everyday health costs such as dental, optical and therapies
- Access to Enhanced Pension Scheme
- Death in Service benefit
- Enhanced maternity, adoption, and paternity leave
- Employee Assistance Programme and access to our Wellbeing Centre
- Cycle to Work scheme
- Retail and leisure discounts
- Onsite parking, Café, and kitchen facilities
- DBS checks and renewals covered by us
To Apply
If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to our website to complete your application.
Family Liaison & EHCP Pathways Coordinator in Lewes employer: Chailey Heritage Foundation
Chailey Heritage Foundation is an exceptional employer, offering a supportive and inclusive work environment in Lewes, where you can make a meaningful impact on the lives of children and families navigating complex disabilities. With a strong focus on employee wellbeing, we provide a comprehensive benefits package, including healthcare support, enhanced leave options, and opportunities for professional growth within a values-led community that prioritises passion, curiosity, and collaboration.
Contact Details:
Chailey Heritage Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Liaison & EHCP Pathways Coordinator in Lewes
✨Tip Number 1
Network like a pro! Reach out to people in the field of SEND education or family support. Attend local events or workshops where you can meet professionals and families alike. Building connections can open doors that you didn’t even know existed!
✨Tip Number 2
Prepare for interviews by practising common questions related to family liaison roles. Think about your experiences and how they relate to supporting families through complex processes. We want you to shine, so rehearse your answers and be ready to share your passion for helping others!
✨Tip Number 3
Showcase your empathy and communication skills during interviews. Use real-life examples to demonstrate how you've supported families or worked collaboratively with professionals. Remember, it’s all about making those connections and showing you care!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing community. Let’s get you on board!
We think you need these skills to ace Family Liaison & EHCP Pathways Coordinator in Lewes
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for and help you tailor your application to highlight your relevant skills and experiences.
Show Your Passion for Supporting Families:In your application, let us know why you’re passionate about supporting families, especially those navigating complex situations. Share any personal experiences or insights that demonstrate your commitment to making a difference in their lives.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to explain your qualifications and experiences. We appreciate clarity, so avoid jargon and make it easy for us to see how you fit the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the necessary information and resources to help you along the way.
How to prepare for a job interview at Chailey Heritage Foundation
✨Know Your Stuff
Make sure you understand the Education, Health and Care Plan (EHCP) process inside out. Familiarise yourself with the key terms and concepts so you can confidently discuss how you would support families through this complex journey.
✨Show Your Empathy
This role is all about building trusting relationships with families. Prepare examples of how you've supported individuals in similar situations before, highlighting your ability to communicate complex information clearly and sensitively.
✨Collaborate Like a Pro
Since you'll be working closely with various teams, think about how you can demonstrate your collaborative skills. Be ready to share experiences where you've successfully worked with others to achieve a common goal, especially in education or care settings.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This shows your genuine interest in the role and the organisation. Consider asking about their approach to family support or how they measure success in this position.
