Team Member

Team Member

Birmingham Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Team Member, crafting delicious cinnamon rolls and delivering smiles to our customers.
  • Company: EG On The Move is a leading UK convenience retailer, known for quality and innovation.
  • Benefits: Enjoy 15% discounts, guaranteed hours, annual leave, and various employee perks.
  • Why this job: Be part of a fun team, grow your career, and make every customer visit sweeter.
  • Qualifications: No specific experience needed, just a passion for customer service and enthusiasm.
  • Other info: Flexible part-time or full-time hours available at our new store in Tyseley.

Location: Tyseley, B11 3RS

Hours: Part-Time / Full-Time Hours Available / Permanent

Hourly Rate: £10 - £11.75 over 18 | £6.60 - £7.15 under 18

Bonus Scheme: Quarterly Bonus Incentive!

About the role:

Do you have a sweet tooth and a knack for making people smile? At Cinnabon, we’re all about rolling out happiness and spreading joy with every gooey, delicious cinnamon roll. We’re on the hunt for a Team Member who’s as passionate about cinnamon rolls as we are. You’ll be the friendly face our customers look forward to seeing, the expert who crafts our signature treats, and the reason why every visit to Cinnabon is a bit sweeter. If you’ve got a flair for customer service and a sprinkle of enthusiasm, we want you!

What’s in it for you?

  • 15% Food to Go Discounts – Greggs, Starbucks, Subway, Cinnabon, Chaiiwala & Sbarro
  • Contracted Guaranteed Hours
  • Annual Leave Entitlement
  • Learning & Development Opportunities
  • Employee Life Assurance
  • Work Anniversary Rewards
  • Employee Assistance Program
  • GP & Wellbeing Service
  • Free Eye Test
  • Recognition Rewards
  • Compassionate leave

Be a part of it:

As we expand our footprint, EG On the Move remains dedicated to innovation and customer satisfaction, ensuring every store visit is pleasant and efficient. With numerous locations and a growing presence, EG On the Move offers more than just fuel and snacks—it’s a destination where quality and convenience meet!

Ready to take the next step in your career with EG On the Move? We’d love to hear from you!

Team Member employer: Chaiiwala

At EG On The Move, we pride ourselves on being an exceptional employer, especially for our Cinnabon Team Members in Tyseley. With a vibrant work culture that celebrates teamwork and customer satisfaction, we offer competitive pay, guaranteed hours, and a range of benefits including discounts at popular food outlets and opportunities for personal development. Join us as we expand across the UK, where your passion for creating delightful experiences can flourish in a supportive environment that values your contributions.
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Contact Detail:

Chaiiwala Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with Cinnabon's products and their unique selling points. Being able to discuss the different types of cinnamon rolls and what makes them special will show your passion for the brand during any interactions.

✨Tip Number 2

Demonstrate your customer service skills by engaging with potential customers in a friendly manner. Whether it's through social media or in-person, showing that you can create a welcoming atmosphere will make you stand out.

✨Tip Number 3

Network with current employees or those in similar roles. They can provide insights into the company culture and what they look for in a Team Member, which can help you tailor your approach when applying.

✨Tip Number 4

Be proactive in visiting the store before applying. This not only shows your enthusiasm but also gives you a chance to observe the team dynamics and customer interactions, which you can reference in your discussions.

We think you need these skills to ace Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Food Safety Knowledge
Cash Handling Skills
Positive Attitude
Problem-Solving Skills
Adaptability
Sales Skills
Multitasking
Basic Food Preparation Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what EG On The Move is looking for in a Team Member. Highlight your customer service skills and any experience you have in food service or retail.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment, as these are key for this position.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for working with Cinnabon. Mention why you want to be part of their team and how you can contribute to spreading joy through their products.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important traits for a Team Member.

How to prepare for a job interview at Chaiiwala

✨Show Your Passion for Customer Service

As a Team Member at Cinnabon, you'll be the friendly face that customers look forward to seeing. Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to make someone's day better.

✨Highlight Your Teamwork Skills

Working in a team is crucial in a fast-paced environment like Cinnabon. Be prepared to discuss your experiences working collaboratively with others. Mention specific instances where you contributed to a team's success or helped resolve conflicts.

✨Demonstrate Your Knowledge of the Brand

Familiarise yourself with Cinnabon's products and values before the interview. Showing that you understand what makes their cinnamon rolls special and how they aim to create joy for customers will impress the interviewers and demonstrate your genuine interest in the role.

✨Prepare for Common Interview Questions

Anticipate questions related to your availability, handling difficult customers, and your ability to work under pressure. Practising your responses can help you feel more confident and articulate during the interview, making a positive impression on the hiring team.

Team Member
Chaiiwala
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