At a Glance
- Tasks: Lead a team providing life-changing welfare rights, debt, and housing advice.
- Company: CHAI, a community-focused organisation dedicated to improving wellbeing in Edinburgh.
- Benefits: Competitive salary, professional development, and the chance to make a real impact.
- Other info: Join a dynamic team committed to continuous improvement and community support.
- Why this job: Shape services that empower individuals and families facing financial hardship.
- Qualifications: Experience in leadership and a passion for tackling poverty and inequality.
The predicted salary is between 40582 - 49600 £ per year.
About CHAICHAI is a leading community advice organisation dedicated to reducing poverty, preventing homelessness and improving the wellbeing of individuals and families across Edinburgh. We believe that no one in our communities should endure hardship. Our Financial Wellbeing Team provides high-quality welfare rights, debt and housing advice to some of the city's most vulnerable people through a range of community-based services.
We are looking for an experienced, motivated and inspirational Service Manager to lead our Financial Wellbeing Team and help shape the future of our services.
About the RoleThis is an exciting opportunity to join CHAI's Senior Management Team at a time of continued growth and development. As Service Manager for our Financial Wellbeing Team, you will lead a dedicated team of advisers delivering life-changing welfare rights, debt and housing advice to individuals and families across Edinburgh.
You will be responsible for ensuring the highest standards of service delivery, supporting and developing staff, maintaining strong relationships with commissioners and partners, and driving continuous improvement across the service. This is a varied and rewarding leadership role that combines operational management with strategic development.
You will play a key role in shaping and expanding our services, identifying new opportunities, supporting funding initiatives and helping to ensure CHAI continues to meet the changing needs of our communities. We are looking for someone who is passionate about tackling poverty and inequality, who inspires others to achieve their best, and who is committed to delivering excellent advice services that empower people to improve their lives.
Job PurposeAs a member of CHAI's Senior Management Team, you will provide leadership and operational management to a team of advisers delivering welfare rights, debt and housing advice in accordance with the Scottish National Standards for Information and Advice Providers. You will ensure services are delivered to the highest professional standards, contractual targets are achieved, and staff are supported to deliver outstanding outcomes for clients.
Our advisers work across a variety of locations including GP surgeries, Mental Health and Recovery Hubs, community venues and CHAI offices. This is an exciting opportunity to make a genuine difference to the lives of individuals and families experiencing financial hardship.
Service Manager – Financial Wellbeing Team employer: CHAI
CHAI is an exceptional employer that prioritises the well-being of its employees while making a significant impact in the community. With a strong focus on professional development, you will have opportunities to mentor others and enhance your skills in a supportive work culture. Located in Edinburgh, CHAI offers a collaborative environment where you can contribute to meaningful initiatives aimed at alleviating poverty and improving lives.
