At a Glance
- Tasks: Support a specialist Military department and drive operational excellence.
- Company: Join one of Cardiff's leading full-service law firms with a strong UK presence.
- Benefits: Enjoy 25+ days holiday, hybrid working, and wellbeing support.
- Other info: Be part of a diverse, values-driven firm that invests in its people.
- Why this job: Make a real impact while supporting service personnel and veterans.
- Qualifications: Experience in operational management and strong people skills required.
The predicted salary is between 40000 - 50000 £ per year.
Competitive Salary + Benefits
Fantastic opportunity to join one of Cardiff's leading full service law firms. This is a nationally recognised, award winning practice with a strong UK presence and top tier rankings.
The Role
A great opportunity for an experienced Operations Manager to support a specialist Military department helping service personnel and veterans. You'll play a central role in keeping the department running smoothly, supporting teams and driving operational excellence.
- Produce and present MI and KPI reports
- Monitor team performance, workloads and SLAs
- Support financial and operational performance
- Manage resource planning across multiple teams
- Oversee onboarding, training and development
- Drive process improvements and efficiencies
- Act as a key link between legal teams and support functions
- Build strong internal stakeholder relationships
This is a fast paced, varied role ideal for someone who enjoys problem solving and supporting high performing teams.
Candidate Requirements
- We're looking for someone with operational management experience in a professional services or high volume environment.
- Strong organisational and people management skills
- Confidence analysing performance data
- Ability to manage competing priorities
- Excellent communication and stakeholder skills
- A collaborative, solutions focused approach
- Experience supporting team development and engagement
- Legal sector experience is desired
Why Join?
You'll be part of a forward thinking, values driven firm that invests in its people and its communities.
Benefits include:
- 25+ days holiday plus bank holidays
- Birthday day off
- Hybrid working
- Pension scheme
- Death in service (2x salary)
- EAP and wellbeing support
- Local business discounts
- Employee referral scheme
- And more!
For more information about this role please contact Hannah Somers at Chadwick Nott.
(t) 0117 917 1929
(m) 07435 943574
(e) hannahsomers@chadwicknott.co.uk
At Chadwick Nott, we are committed to developing a diverse and inclusive culture as well as supporting our large client network achieve the same. We are an equal opportunities employer and encourage applications of all qualified candidates regardless of their age, sex, race, disability, sexual orientation, disability, culture or anything other personal characteristic. We champion and celebrate diversity in the workplace.
Where a level of experience is indicated, please note that this is only a guideline.
Operations Manager - Military Department - Cardiff employer: Chadwick Nott
Join one of Cardiff's leading full-service law firms, renowned for its commitment to operational excellence and employee development. With a strong focus on supporting service personnel and veterans, this forward-thinking firm offers a collaborative work culture, generous benefits including hybrid working, 25+ days holiday, and a robust pension scheme, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Military Department - Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal and operations sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the firm and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves supporting high-performing teams, be ready to discuss how you've tackled challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Manager - Military Department - Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operations Manager in the Military Department. Highlight your operational management experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting service personnel and veterans. Share specific examples of how you've driven operational excellence in previous roles, and let us know why you want to join our award-winning firm.
Showcase Your People Skills:Since this role involves managing teams and building strong relationships, make sure to highlight your people management skills. We love candidates who can demonstrate their ability to engage and develop teams, so share any relevant experiences that showcase this!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to be part of our forward-thinking team!
How to prepare for a job interview at Chadwick Nott
✨Know Your Operations Inside Out
Before the interview, make sure you understand the key responsibilities of an Operations Manager in a legal setting. Familiarise yourself with operational metrics like MI and KPI reports, as well as how to monitor team performance and SLAs. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Showcase Your People Skills
Since this role involves managing teams and building strong relationships, be prepared to discuss your experience in people management. Think of specific examples where you've successfully supported team development or resolved conflicts. This will demonstrate your collaborative and solutions-focused approach.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially in a fast-paced environment. Prepare scenarios where you've driven process improvements or managed competing priorities effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Research the Firm's Values and Culture
Take some time to understand the firm’s values and community involvement. Be ready to discuss how your personal values align with theirs. This shows that you’re not only a fit for the role but also for the company culture, which is crucial for a forward-thinking firm.
