At a Glance
- Tasks: Provide first and second line IT support to colleagues and ensure tech services run smoothly.
- Company: Join a modern legal firm with a focus on innovation and teamwork.
- Benefits: Full-time role with competitive salary and opportunities for continuous learning.
- Other info: Dynamic work environment with a commitment to equal opportunities.
- Why this job: Be at the forefront of technology, helping colleagues and enhancing user experiences.
- Qualifications: Strong technical skills and excellent interpersonal abilities are essential.
The predicted salary is between 33750 - 41250 Β£ per year.
An opportunity has arisen for a full-time IT Support Analyst working in our IT Department at our Wakefield Office. The role provides first and second line support to colleagues across the firm, ensuring technology services remain reliable, secure and effective. The successful candidate will be responsible for supporting business applications, Microsoft 365 services, infrastructure, end-user devices and cybersecurity initiatives whilst delivering an excellent user experience. This is a varied role that offers exposure to a wide range of technologies, projects and business systems within a modern legal environment.
We are looking for someone who combines strong technical capability with excellent interpersonal skills. The ideal candidate will be:
- Approachable and customer-focused β colleagues feel comfortable coming to you for support, advice and guidance.
- Forward-thinking β interested in new and emerging technologies and how they can improve the way we work.
- Passionate about delivering exceptional service and creating a positive user experience.
- Curious, adaptable and committed to continuous learning.
- Proactive in identifying improvements rather than simply reacting to issues.
- Comfortable communicating with both technical and non-technical users.
- Organised, reliable and capable of managing competing priorities.
Chadwick Lawrence is an equal opportunities employer. Selection criteria and procedures are regularly reviewed to ensure that individuals are treated based on their relevant merits and abilities.
IT Support Analyst in Wakefield employer: Chadwick Lawrence LLP
Chadwick Lawrence LLP is an exceptional employer, offering a dynamic work environment in Wakefield where personal and professional growth is at the forefront of our values. As part of our award-winning team, you will benefit from a supportive culture that encourages development and innovation while managing a high-volume caseload in residential conveyancing. Join us to be part of a firm that not only prioritises your career advancement but also fosters a collaborative and rewarding workplace.