At a Glance
- Tasks: Be the friendly face of our practice, assisting patients and managing reception duties.
- Company: Join a welcoming team at Chadsmoor Medical Practice in Cannock.
- Benefits: Flexible hours, supportive environment, and the chance to make a difference in patient care.
- Other info: Opportunity for career growth in a training practice with a dedicated team.
- Why this job: Gain valuable experience in healthcare while helping others in a dynamic setting.
- Qualifications: Customer service experience and IT skills are essential; be ready to shine under pressure.
The predicted salary is between 24000 - 36000 £ per year.
Chadsmoor Medical Practice is looking for a highly motivated and enthusiastic individual to join the practice as a medical administrator (receptionist). As a member of frontline staff, you will be the first point of contact for our service users and visitors. You will need to be non-judgmental with excellent communication and listening skills. You must be able to deal objectively and professionally in a calm and approachable manner when liaising with service users, staff, healthcare professionals, and outside agencies.
Prioritising a busy workload, being a good team player, and possessing the ability to deal with a wide range of clerical and administration duties in a busy environment is also required. This post will require you to be flexible for the business needs, providing relief cover for the holidays or sickness leave of reception colleagues. Hours to be worked are between 7.45am and 6.30pm, Monday to Friday, with the addition of 7am and 8pm finishes some evenings and weekend work with flu and covid clinic (seasonal).
Main duties of the job:
- To ensure the smooth day-to-day running of the Reception area, ensuring Reception duties are completed efficiently and adhere to the guidelines that are laid down by doctors and management.
- To ensure that patients are received, assisted, and directed appropriately in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.
- Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
About us:
We are a welcoming, friendly team based in Cannock with approx. 5000 patients registered. Our clinical team consists of 3 GP Partners, 4 Advanced Nurse Practitioners, 2 Practice Nurses, 2 Healthcare Assistant/Phlebotomists. We have 2 Practice Managers who work across all of our Practices, and 12 Medical Administrators. We are also a training Practice. All of our employees are hard-working and we all strive to deliver excellent patient care at all times.
Job responsibilities:
Please see attached job description outlining Duties and Responsibilities within the General Practice setting.
Person Specification:
- Previous experience of working in a public reception environment.
- Previous Customer Service experience of dealing with the general public face to face and via telephone.
- IT Literate, previous experience of Microsoft Office software.
Experience:
- Ability to use own judgement, resourcefulness, and common sense, to work without direct supervision and determine own workload priorities with the ability to work as part of an integrated, multi-skilled team.
- Pleasant and articulate with the ability to work under pressure in a rapidly changing environment.
- Reliable and flexible, willing to undertake a variety of duties.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Administrator in Cannock employer: Chadsmoor Medical Practice
Chadsmoor Medical Practice is an excellent employer that fosters a supportive and friendly work environment in Cannock, where every team member plays a vital role in delivering exceptional patient care. With opportunities for professional growth and development, employees benefit from a collaborative culture that values flexibility and teamwork, ensuring a rewarding experience for those looking to make a meaningful impact in healthcare.
Contact Details:
Chadsmoor Medical Practice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator in Cannock
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Chadsmoor Medical Practice.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Chadsmoor Medical Practice.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Chadsmoor Medical Practice, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Administrator in Cannock
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Chadsmoor Medical Practice.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Chadsmoor Medical Practice.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Chadsmoor Medical Practice. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Chadsmoor Medical Practice. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Chadsmoor Medical Practice
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Chadsmoor Medical Practice’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
