Duty Manager: Lead Team & Elevate Guest Experiences in Plymouth

Duty Manager: Lead Team & Elevate Guest Experiences in Plymouth

Plymouth Full-Time 25650 - 31350 £ / year (est.) No working from home possible
C

At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences in a lively pub setting.
  • Company: Chaddlewood, a vibrant UK pub with a focus on excellent service.
  • Benefits: Flexible shifts, generous discounts, pension, 25 days' holiday, and Wagestream access.
  • Why this job: Join us to elevate guest experiences while developing your leadership skills.
  • Qualifications: Experience in hospitality and a passion for customer service.

The predicted salary is between 25650 - 31350 £ per year.

The Duty Manager at Chaddlewood will work closely with the General Manager to oversee all aspects of the business, guiding your team to deliver consistent, welcoming service and memorable guest experiences in a busy UK pub environment.

You’ll train and motivate staff, drive service standards, and help hit commercial targets while enjoying flexible shifts, generous discounts across our brands, pension, 25 days’ holiday, staff perks, and access to Wagestream for earned wages.

Duty Manager: Lead Team & Elevate Guest Experiences in Plymouth employer: Chaddlewood

At Mitchells & Butlers, we pride ourselves on being an exceptional employer, offering flexible shifts that cater to your lifestyle and a vibrant work culture where fun and camaraderie thrive. With generous discounts across our brands, financial tools like Wagestream, and a commitment to employee well-being through support services and pension plans, we ensure our bar staff feel valued and empowered to grow within the company. Join us at Chaddlewood, where every day brings the opportunity to create memorable experiences for our guests while building lifelong friendships with your team.

C

Contact Details:

Chaddlewood Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager: Lead Team & Elevate Guest Experiences in Plymouth

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chaddlewood. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Chaddlewood

Don't be shy about reaching out to Chaddlewood directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager: Lead Team & Elevate Guest Experiences in Plymouth

Team Leadership
Staff Training
Motivational Skills
Customer Service Excellence
Service Standards Management
Commercial Awareness
Flexibility

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chaddlewood and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Chaddlewood

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!