Duty Manager: Guest Experience & Team Leader

Duty Manager: Guest Experience & Team Leader

Full-Time 25650 - 31350 £ / year (est.) No working from home possible
C

At a Glance

  • Tasks: Lead the team to create unforgettable guest experiences and oversee daily operations.
  • Company: Join Chaddlewood, a beloved pub brand in the Sizzling Pub & Grill family.
  • Benefits: Enjoy flexible shifts, generous discounts, and a competitive salary.
  • Other info: Great opportunities for career growth in a fun, dynamic environment.
  • Why this job: Be part of a supportive team and make a real impact on guest satisfaction.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 25650 - 31350 £ per year.

Chaddlewood, part of the Sizzling Pub & Grill family, is seeking a Duty Manager to work alongside the General Manager and drive the team to success.

You’ll oversee all areas of the business and ensure guests have an experience that keeps them coming back for more.

Join us at one of the UK’s most loved pub brands, where flexible shifts, generous discounts, and a supportive team are just part of the package.

Competitive salary and life-enhancing benefits accompany everyday responsibility.

#J-18808-Ljbffr

Duty Manager: Guest Experience & Team Leader employer: Chaddlewood

At Chaddlewood, part of the Sizzling Pub & Grill family, we pride ourselves on fostering a vibrant work culture that prioritises team success and guest satisfaction. As a Duty Manager, you'll enjoy flexible shifts, generous discounts, and a supportive environment that encourages personal and professional growth, making it an excellent place for those seeking meaningful and rewarding employment in the hospitality sector.

C

Contact Details:

Chaddlewood Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager: Guest Experience & Team Leader

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Chaddlewood. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Chaddlewood

Don't be shy about reaching out to Chaddlewood directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager: Guest Experience & Team Leader

Team Leadership
Guest Experience Management
Operational Oversight
Communication Skills
Problem-Solving Skills
Customer Service
Flexibility

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Chaddlewood and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Chaddlewood

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!