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- Tasks: Lead a small team, manage maintenance, and ensure top-notch customer service.
- Company: Chacewater Garden Centre is an independent garden centre with exciting growth plans.
- Benefits: Enjoy a competitive salary, full-time hours, and a dynamic work environment.
- Why this job: Perfect for those seeking variety and excitement in a retail-focused role.
- Qualifications: Strong retail experience, leadership skills, and HR knowledge are essential.
- Other info: Opportunity to drive a forklift and manage health & safety protocols.
The predicted salary is between 23000 - 27000 £ per year.
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Chacewater Garden Centre is a medium sized, independent garden centre just outside of Threemilestone in Truro. We have exciting plans for growth over the next 3 years and need an enthusiastic manager to help us along the journey. With no day ever the same, this role is perfect for someone looking for variety and excitement in their every day work life.
We are looking for a yard/maintenance manager with strong retail experience and a great commercial awareness. They must strive for exceptionally high standards and a great eye for detail to make our garden centre the best in Cornwall.
Although this role does involve a lot of maintenance, you must be able to understand that our customers always come first, and therefore this role will always be centred around that and predominately be retail focussed. You will have strong commercial awareness to understand the reporting and sales side of the business and be able to work the EPOS system effectively.
You will be responsible for a small team of 2 other full-time staff and any seasonal or weekend workers. You will have great leadership qualities to manage and push your team to get the best results. You will be required to organise the maintenance teams daily, weekly and monthly jobs and projects and can also source outside tradesmen if required. You will be required to discipline and/or support your team if required as well as manage their training requirements. Previous HR experience is essential to understand the disciplinary processes and procedures. You will be required to be the duty manager at times, sharing the responsibility with the shop and plant manager.
You will be responsible for the Health & Safety at the garden centre, carrying out risk assessments onto our online platform, ensuring that the health and safety of customers and employees is carried out at all times.
A big part of the job is to manage the warehousing of stock, especially the bigger items such as garden furniture and barbecues which play a large role in our business. You will be required to organise deliveries coming into the garden centre as well as customer deliveries going out.
We will require you to drive the forklift truck.
Key personal qualities and skills:
- Fit, strong and hard working
- Able to delegate efficiently and effectively
- Excellent I.T and computer skills
- Strong leadership skills
- Focused and organised
- Experience in stock control and wastage management
- Understands the importance of keeping ‘behind the scenes’ tidy and in order
- Excellent maintenance and DIY skills and competence – to include basic, plumbing, carpentry etc
- Great problem solving skills and able to complete projects efficiently and in a suitable timeframe
- Confident and friendly when dealing with customers
- Understands the day to day running of a retail business
- Retail & customer service skills – including experience of using an EPOS system
- Health & Safety Experience
- HR experience and dealing with difficult or challenging employees
Salary £27,000 to £30,000 depending on experience
Full-time, Permanent, Monday to Friday.
To apply, please email info@chacewatergardencentre.com with a current CV and covering letter.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Retail
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Yard / Maintenance Manager employer: Chacewater Garden Centre Ltd
Contact Detail:
Chacewater Garden Centre Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Yard / Maintenance Manager
✨Tip Number 1
Familiarise yourself with the specific needs of a garden centre. Research common maintenance tasks and customer service expectations in this environment, as it will help you demonstrate your understanding of the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss your approach to training and supporting staff, as well as how you handle disciplinary situations.
✨Tip Number 3
Highlight your commercial awareness by being prepared to discuss how you would manage stock control and wastage. Think about strategies you could implement to improve sales and efficiency at the garden centre.
✨Tip Number 4
Brush up on your Health & Safety knowledge, especially regarding risk assessments. Being able to articulate your understanding of health and safety protocols will show that you take the responsibility seriously and are ready to ensure a safe environment for both customers and staff.
We think you need these skills to ace Yard / Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience, leadership skills, and any HR experience you have. Emphasise your ability to manage a team and your understanding of health and safety regulations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the garden centre's growth plans. Mention specific examples of how you've maintained high standards in previous roles and your approach to customer service.
Showcase Your Skills: Clearly outline your skills related to stock control, maintenance, and DIY tasks. Provide examples of how you've successfully managed projects or resolved issues in a retail environment.
Highlight Leadership Experience: Discuss your experience in leading teams, including how you've trained staff and handled disciplinary processes. This is crucial for demonstrating your capability to manage the small team at the garden centre.
How to prepare for a job interview at Chacewater Garden Centre Ltd
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Discuss specific examples where you demonstrated strong commercial awareness and how it positively impacted sales or customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to talk about your leadership style and provide examples of how you've successfully managed a team in the past. Emphasise your ability to delegate tasks effectively and support your team through challenges.
✨Emphasise Health & Safety Knowledge
Since health and safety is a key responsibility, be ready to discuss your experience with risk assessments and safety protocols. Share any relevant certifications or training that showcase your commitment to maintaining a safe environment.
✨Prepare for Practical Questions
Expect questions related to maintenance and DIY skills. Be prepared to discuss your experience with basic plumbing, carpentry, and stock management. Providing specific examples of past projects can help demonstrate your competence.