Office Patient Assistant in Sefton

Office Patient Assistant page is loaded## Office Patient Assistantremote type: Onsitelocations: Southport, QLDtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 6, 2026 (30 days left to apply)job requisition id: R0270843General Administration- Answer the switchboard in a courteous and professional manner.- Liaise with patients and their families in a compassionate manner.- Perform general clerical and administrative tasks as required i.e. filing, minute taking, agenda creation.- Responsible for petty cash dispersal and reconciliation.- Responsible for maintaining the levels of and ordering general office supplies.- Responsible for bookings and maintaining patient transport.- Provides assistance with the quality improvement program.- Responsible for holiday patient enquiries and coordination of holiday patient applications if required.- Creates and maintains patient Newsletter.- Other duties and responsibilities as assigned.Billing Administration- To admit and discharge patients within a centralized billing system.- To ensure that all necessary forms for new patients are completed and correctly loaded into the centralized billing system.- To conduct eligibility checks on all new patients with their Private Health Fund.- Prepare invoices and credit notes in relation to revenue generation.- Prepare and collate all required supporting documentation required to accompany invoices.- Undertake banking procedures for all cheque and cash payments.- Prepare and maintain an accurate record management system of all patient records.- Prepare and maintain reconciliation records.Patient Service:- Ensures cleanliness and neatness of patient treatment area, stockroom and medical devices as per clinic procedure.- Assists with the collection and distribution of basic food preparation and delivery of nutritional requirements to patientsand visitors including ordering.- Maintains the stock levels of all consumables within the stock room and trolley/s as required for daily operation of theclinic.- Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic.- Manages the ordering of all stock and consumables for the operation of the clinic.- Confirms delivery of stock and cross checks inventory with documentation and forwards monthly stock take to thePurchasing Officer.- Maintains Clinical Manager database.- Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste.- Coordinates collection of blood samples by pathology lab, help spin blood before collection.- Participates in Quality Assurance activities as required by the Dialysis Clinic Manager.- Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment forvisitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).- Engages in internal and external in-service activities to enhance / maintain skills and knowledgeCreating a future worth living. For patients. Worldwide. Every day.Fresenius Medical Care is the world's leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables.We aim to continuously improve our patients' quality of life by offering them high-quality products as well as innovative technologies and treatment concepts. #J-18808-Ljbffr