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- Tasks: Lead a team supporting clients with complex mental injuries and provide coaching.
- Company: ACC is dedicated to helping New Zealanders recover from injuries and promoting inclusivity.
- Benefits: Enjoy a competitive salary, career development, and flexible working options after 6 months.
- Why this job: Make a real impact by supporting vulnerable clients in a diverse and inclusive environment.
- Qualifications: Proven leadership, customer focus, and experience in coaching teams are essential.
- Other info: Applications close on 17 August 2025; apply early as interviews may start sooner.
The predicted salary is between 60000 - 84000 £ per year.
Lead a team who work behind the scenes – partnering with providers to support complex client needs.
Provide support and ensure team success through coaching and mentoring.
About this role | Mō tenei tūranga mahi
As the Team Leader of the Recovery Partner – Mental Injury team, you will be instrumental in supporting your team members who deliver specialised services to ACC\’s most vulnerable and sensitive clients. You will enable your team to provide a proactive and efficient partnership service to clients requiring personalised support due to their intensive or extensive needs resulting from sexual violence and complex mental and physical injuries.
What can I expect? | He aha taku e tūmanako ai
Salary: $101,208 – $119,161 (plus 9% superannuation), based on skills, experience, and internal relativities.
Career development opportunities.
After 6 months – Flexible working options.
About you | Mōu
As a Team Leader, you\’ll excel at coaching your team in a fast-paced environment. If you prioritize customer satisfaction and teamwork, this role is for you.
Nga Pūkenga Motuhake | Important Skills
- Proven leadership in customer-focused or service delivery environments.
- Ability to motivate teams using data and insights.
- Experience in coaching for results.
- Strong decision-making skills in complex situations.
- Building high-performing teams.
- Understanding of the NZ Disability Strategy is advantageous.
About us | Mō mātou
ACC exists to support people – we help prevent injuries and get New Zealanders and visitors back to everyday life if they\’ve had an accident. We embrace the rich tapestry of Aotearoa New Zealand cultures and are dedicated to providing equitable opportunities. We believe that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with diverse abilities.
It is important to us that people are free to be themselves at work. Join us – an organization that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.
Applications close | Rā Kati
Applications will close at 11:55 pm on Sunday, 17 August 2025. However, we may move forward with screening and interviewing sooner, so please apply as soon as possible if interested. If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz. Applications will only be accepted when submitted through our Career Website. Late applications will not be accepted.
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Team Leader- Partnered Recovery Mental Injury - Christchurch employer: CGR Services
Contact Detail:
CGR Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader- Partnered Recovery Mental Injury - Christchurch
✨Tip Number 1
Familiarise yourself with the New Zealand Disability Strategy. Understanding its principles will not only enhance your knowledge but also demonstrate your commitment to supporting diverse client needs, which is crucial for this role.
✨Tip Number 2
Highlight your experience in coaching and mentoring teams. Prepare specific examples of how you've motivated teams in previous roles, especially in high-pressure environments, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your decision-making skills by discussing complex situations you've navigated successfully. Be ready to explain your thought process and the outcomes, as this will illustrate your capability to lead effectively.
✨Tip Number 4
Connect with current or former employees on professional networking platforms. Gaining insights about the team culture and expectations can give you an edge in understanding what they value in a Team Leader.
We think you need these skills to ace Team Leader- Partnered Recovery Mental Injury - Christchurch
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Team Leader position. Highlight your relevant experience in coaching, mentoring, and leading teams in customer-focused environments.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your leadership abilities, decision-making skills, and any experience related to mental health or disability services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable clients and your commitment to team success. Use specific examples from your past experiences to demonstrate how you can contribute to the team's goals.
Highlight Relevant Skills: In your application, make sure to highlight your proven leadership skills, ability to motivate teams, and understanding of the NZ Disability Strategy. These are key attributes that the company is looking for in a candidate.
How to prepare for a job interview at CGR Services
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully motivated and coached teams in the past, especially in challenging situations.
✨Understand the Client Needs
Familiarise yourself with the specific challenges faced by clients requiring support due to mental injuries and sexual violence. Showing empathy and understanding of these issues will highlight your suitability for the role.
✨Highlight Data-Driven Decision Making
Be ready to discuss how you have used data and insights to drive team performance and improve service delivery. This will demonstrate your analytical skills and ability to make informed decisions.
✨Emphasise Teamwork and Collaboration
Since this role involves working closely with various providers, illustrate your experience in fostering collaboration within teams. Share examples of how you've built high-performing teams and ensured customer satisfaction.
