At a Glance
- Tasks: Lead impactful user research to shape digital experiences and improve lives.
- Company: Join CGI, a top-rated inclusive employer and digital consultancy.
- Benefits: Competitive salary, excellent pension, private healthcare, and share scheme.
- Other info: Hybrid role with opportunities for career growth and mentorship.
- Why this job: Make a real difference through ethical, user-centred design in a supportive community.
- Qualifications: Experience in user research and a passion for inclusive design.
The predicted salary is between 57692 - 70512 £ per year.
This job is with CGI, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Human Centered Design - User Researcher Position Description At CGI, we're transforming how people interact with digital services that truly make a difference.
You'll be joining CGI's UK Centre of Excellence for Human-Centred Design; a team we call Sparck.
As a User Researcher, you'll play a pivotal role in shaping meaningful, evidence-led experiences that improve lives and drive measurable business and policy outcomes.
You'll lead research across complex service areas, translating deep user insight into design and strategic decisions.
This is a unique opportunity to influence service design at scale, collaborate across diverse disciplines, and grow a culture of inclusive, ethical, and creative research within one of the world's most trusted digital consultancies.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times.
We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant.
Join us and you'll be part of an open, friendly community of experts.
We'll train and support you in taking your career wherever you want it to go.
Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.
This is a hybrid position, but you will be expected to travel to CGI offices or client sites 2-3 days per week on average.
Your future duties and responsibilities In this role, you will lead the design and delivery of impactful user research that shapes digital experiences across complex service areas.
You'll work collaboratively with service designers, product teams, and technologists to ensure every decision is rooted in evidence.
Your expertise will help CGI's clients deliver accessible, inclusive, and user-centred services that achieve measurable results.
You'll also play a key role in growing CGI's user research capability-mentoring others, building best practice, and championing the value of ethical, trauma-informed, and inclusive research approaches.
You'll be part of a supportive, multidisciplinary environment where creativity, ownership, and collaboration are at the heart of how we work. - Lead
Human Centered Design - User Researcher in Stoke-on-Trent employer: CGI
At CGI, we pride ourselves on being an inclusive employer that fosters a supportive and collaborative work culture. As a Platform Engineer in Glasgow, you'll enjoy competitive benefits including a strong pension scheme, private healthcare, and the opportunity to become a CGI Partner through our share scheme. With a commitment to employee growth and development, you'll have the freedom to innovate and make a meaningful impact while working alongside a diverse community of experts dedicated to shaping the future of technology.
StudySmarter Expert Advice🤫
We think this is how you could land Human Centered Design - User Researcher in Stoke-on-Trent
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at CGI for a Human Centered Design - User Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like CGI before they go live!
We think you need these skills to ace Human Centered Design - User Researcher in Stoke-on-Trent
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Human Centered Design - User Researcher at CGI, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work CGI does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to CGI. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at CGI.
How to prepare for a job interview at CGI
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with CGI, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. CGI might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at CGI!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what CGI is looking for.
