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- Tasks: Support and enhance Dynamics and Power Platform solutions while troubleshooting complex issues.
- Company: Join CGI, a top-rated employer known for its inclusive and innovative culture.
- Benefits: Enjoy competitive salary, private healthcare, pension scheme, and hybrid working options.
- Why this job: Make a real impact in a supportive environment that encourages learning and growth.
- Qualifications: Experience with Dynamics solutions, strong analytical skills, and a proactive approach.
- Other info: Be part of a friendly community with excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
At CGI, we deliver digital services that keep organisations running, evolving, and performing at their best. As a Senior Dynamics Engineer, you’ll play a key role in supporting and enhancing enterprise Dynamics and Power Platform solutions, combining hands-on technical expertise with a mindset focused on reliability, automation, and continuous improvement. This is an opportunity to take ownership of complex systems, collaborate with skilled engineering teams, and help shape well-engineered, resilient platforms, all within a supportive environment that encourages learning, innovation, and professional growth.
Your future duties and responsibilities:
- Provide hands-on technical support and engineering capability across Dynamics and Power Platform services, ensuring platforms remain stable, secure, and performant.
- Troubleshoot and resolve complex issues, support releases across non-production and production environments, and contribute to the ongoing improvement of deployment pipelines and operational processes.
- Work closely with developers, platform engineers, and service teams to help shape well-documented, automated, and repeatable solutions.
- Take an active role in improving runbooks, sharing knowledge, and identifying opportunities to enhance system resilience, DevOps practices, and overall service quality.
Key responsibilities:
- Support & Resolve: Investigate and resolve complex Dynamics and Power Platform issues to maintain service availability.
- Deploy & Operate: Manage and support releases across environments, including occasional out-of-hours deployments.
- Collaborate & Contribute: Work with cross-functional teams on solution design, deployment, and operational improvements.
- Automate & Improve: Enhance CI/CD pipelines and platform management using agreed tools and standards.
- Document & Share: Create and maintain technical documentation, runbooks, and troubleshooting guides.
- Learn & Evolve: Stay current with Dynamics, Power Platform, and DevOps best practices to drive continuous improvement.
Required qualifications to be successful in this role:
To be successful, you’ll bring strong experience supporting and engineering Dynamics solutions, along with a proactive, analytical approach to problem-solving. You’ll be comfortable working in complex environments, collaborating with multiple teams, and taking ownership of operational excellence.
You should have:
- Proven experience in a technical support or engineering role focused on Dynamics and Power Platform.
- Strong knowledge of Dynamics Customer Engagement, including configuration, plug-ins, and integrations.
- A developer background with previous experience of working on C# focused projects.
- Solid understanding of DevOps principles, with experience using CI/CD pipelines and version control systems.
- Strong analytical and troubleshooting skills, with the ability to manage multiple priorities under pressure.
- A commitment to continuous learning and professional development.
Desirable:
- Relevant Dynamics or Power Platform certifications.
- Experience supporting Azure services, including functions, serverless environments, and integrations.
- Familiarity with modern automation and cloud-native operational practices.
Senior Dynamics 365 Engineer employer: CGI
Contact Detail:
CGI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Dynamics 365 Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local tech meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your Dynamics and Power Platform projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common technical questions related to Dynamics and DevOps. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Dynamics 365 Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Dynamics 365 Engineer role. Highlight your hands-on technical expertise, especially in Dynamics and Power Platform, to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your background aligns with our needs. Share specific examples of your problem-solving skills and any relevant projects you've worked on.
Showcase Your Continuous Learning: We love candidates who are committed to growth! Mention any recent courses, certifications, or self-study related to Dynamics, Power Platform, or DevOps practices to demonstrate your dedication to staying current.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CGI
✨Know Your Dynamics Inside Out
Make sure you brush up on your knowledge of Dynamics Customer Engagement, including configuration and integrations. Be ready to discuss specific projects where you've applied this expertise, as it shows you're not just familiar with the theory but have practical experience too.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex issues you've resolved in previous roles. Highlight your analytical approach and how you collaborated with teams to troubleshoot and enhance system performance. This will demonstrate your proactive mindset and ability to take ownership.
✨Familiarise Yourself with CI/CD Practices
Since the role involves enhancing CI/CD pipelines, be prepared to discuss your experience with these processes. Bring examples of how you've improved deployment pipelines or operational processes in past positions, showcasing your commitment to automation and continuous improvement.
✨Emphasise Continuous Learning
CGI values professional growth, so express your enthusiasm for staying current with Dynamics and Power Platform best practices. Mention any relevant certifications or courses you've completed, and be ready to discuss how you plan to continue evolving in your career.
